Jim, Many thanks for the prompt reply. I've searched the archives herehttp://www.mail-archive.com/legacyusergroup@legacyusers.com/ and unfortunately, can't find any messages from Ken McGinnis on that date, and the messages from him I can find all appear to relate to v7. I've not had occasion to use the archives before, so perhaps I'm overlooking something obvious!
Alex Date: Sat, 21 Dec 2013 16:10:54 -0800 From: jas.pow...@sbcglobal.net To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Alex See reply from Ken McGinnis dated 7 Dec 2013 in the archives to see how to fix this same problem. Several of us have had the same problem. Jim Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp