Even if Legacy support does respond (and they probably will) you might post your questions here to the user community. Many times, the solution you seek is offered very quickly by one of the users who may have already solved the problem or knows how to fix it.
On Tuesday, January 14, 2014 5:04 PM, Sandy Larkin <sjlark...@gmail.com> wrote: Hello, New user of Legacy and the Users Group. A general question – I emailed Legacy Family Tree Support on 01/12/2014 at 2:32 pm. Received a response ( I believe automated) a minute later with a ticket number. I haven’t heard anything since. Should I just be patient and wait or do I need to follow up in some way? Trying to resolve 2 issues on Legacy 8 using Windows 7 64 bit system. Thank you for your help. Sandra Larkin Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
