You must update to the latest build 8.0.0.439. FamilySearch changed their site (again!) and previous versions won't work with it now.
Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Aug 7, 2014 at 7:56 AM, Paul Gray <graypa...@outlook.com> wrote: > Something very strange is happening. If I bring up a previously linked > individual in Legacy Family Search, it displays blanks in the information > for that person in the right hand panel (despite it having shown > previously), and when I go back to Legacy it has also wiped out the FSID in > the Legacy file. Seems to do it for every linked individual. > > A bit more detail > > Click on individual in list (My Legacy People) on far left side of Legacy > Family Search screen. At this point, the individual shows the two arrows > indicating that he/she is linked. Also, I have customized my Family View > and > have FSID as one of the fields showing, and the Family Tree person id is > showing there. > > The Legacy data shows normally, but on the Family Tree panel it goes to the > Share tab, but the data is blank and the name just shows N/A. Absolutely > nothing works on the Family tree side. If I try to search for matches, it > finds nothing even if I do the search inputting the exact person ID. > > And then, back in Legacy, the FSID has been blanked out! > > I admit I am not using the absolute latest versions, but I'm kind of > nervous > to upgrade to the latest unless this is a known problem fixed in the > current > version. > > Legacy 8.0.0.427 > Legacy Family Search 8.0.556 > > Any help or suggestions? > > > Thank you, > Paul Gray > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
