You say you have updated Legacy - perhaps you need to do a clean install of the program. Maybe something in your Legacy program file got corrupted. When you send the family file to Legacy Support they have no problem reading it - so it almost sounds like the program is wonky BUT I am not a tech person so that is just a thought. I hope you get this figured out - how completely frustrating.
Tessa Tessa Keough Guild of One-Name Studies, Keough (Keogh, Kough & Kehoe) Registered ONS Legacy Virtual Users' Group Community on Google+ Society for One-Place Studies - Plate Cove East, Newfoundland On Thu, Jan 8, 2015 at 6:43 AM, Elizabeth Hatchell <elizab...@hatchells.co.uk> wrote: > I have had problems for weeks and weeks now, the first time in November > 2014. I have run every conceivable update for Microsoft, cleaned the > registry, de-fragged, changed anti-virus programs done several complete > uninstalls and re-installs of Legacy 8, updated Legacy, made new copies of > my family file under different names and I am STILL completely stuck with > being unable to run a Name List search or carry out File/Maintenance. > > At one point, my family file was sent to Support and they found nothing > wrong. Has anyone been able to solve this problem? > > Any ideas PLEASE? > Elizabeth > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
