Surely, if the NAS drive were mapped to a PC drive as previously discussed it should be (and I’m assuming the NAS drive is configured as drive z)
Z:\Family Tree AW\The Lloyds/Percy Mott\Percy Thurger Leonard Mott\Percy Mott\Service Record\filename.jpg I am confused by \\NASXXXXXXX\(Z) <file:///\\NASXXXXXXX\(Z)> and the direction of the slashes (typo?). When I try to connect using legacy to the NAS using the \\NASXXXXXX <file:///\\NASXXXXXX> method it fails with message unrecognised media drive although it is visible through “my network”. But mapping works perfectly even with the long path. My NAS (QNAP) is addressed as in legacy P:\FamilyHistory\HISTORY\MULTIMED\ Exactly the same as any other drive With P mapped to \\192.168.1.73\XXXXXXXXX <file:///\\192.168.1.73\XXXXXXXXX> with passwords etc. remembered as part of the mapping Regards Adrian From: marion wimsett [mailto:2wi...@gmail.com] Sent: 25 June 2015 06:13 To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Next problem - Unsupported format I will try and elucidate on the Folders and Files, and in counting I included all spaces and the drive details, it went along in this manner: (\\NASXXXXXXX\ <file:///\\NASXXXXXXX\> (Z)/Family Tree AW/The Lloyds/Percy Mott/Percy Thurger Leonard Mott/Percy Mott/Service Record In the Service Record folder there were 15 pages of jpgs, all within the format required for Legacy. In the Percy Mott folder there was also one page called Opening Record which opened up in Legacy media without a problem. (In other words the ones that wouldn't open were in one extra Folder)/. I played with Page 1, saved it as the original name and saved it as a new name, and still none of the photos would open up in Legacy Media in the Service Record Folder. In desperation I moved the folder from The Lloyds and placed it in the Family Tree AW folder.I cannot remember at this stage if the photos would open or not (I was a little frustrated to say the least) I have a feeling they still didn't open as I then moved the Service Record folder into the Percy Mott folder, together with the Opening Record jpg which was also in there. At this stage I went back into Legacy and did the search to link the photo of page 1 - and the record linked, and so did the remaining 14 pages. This left the original Folder of Percy Thurger Leonard Mott obsolete so that was deleted. All photos are now under: (\\NASXXXXXXX\ <file:///\\NASXXXXXXX\> (Z)/Family Tree AW/Percy Mott. Hope this explains some of the steps I undertook - whether it gives us any answers as to why the photos would not open in a path that was less than 255 characters I have no idea. Please, before anyone says that it is not a good idea to have so many Folders, as I have explained in previous posts, this is my husband's tree. The files have been brought over to the NAS from his Mac and they are in the order he stored them!!! I appreciate everyone's input and if there is an answer I would be eternally grateful!. Marion On 25 June 2015 at 02:01, Brian L. Lightfoot <br...@the-lightfoots.com> wrote: I’m curious about the number of characters in your file path compared to Legacy’s claim of 255 maximum. In a previous post you mentioned something about 100 characters which I find quite large unless your file is buried several additional folders deep. If you counted all the characters in your file path, how does that compare to Legacy’s claim of 255? Hopefully it’s not a misunderstanding of Windows so-called library folders such as “My Documents” or “My Pictures” because those names are just shortcuts and the true path is usually something like “C:\Users\<UserName>\My Documents\”. Brian in CA Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
