Ron For successful analysis of the problem the following is really required. Actual dates and field name all date fields of an offending record Other field names that contain data although actual data not required. What error the potential problems report is showing for that data.
Regards Adrian Sent from my android device. -----Original Message----- From: Adrian Purkiss <a...@wavp.co.uk> To: legacyusergroup@LegacyUsers.com Cc: remotes...@wavp.co.uk Sent: Sat, 18 Jul 2015 4:03 AM Subject: re: [LegacyUG] Potential Problem with dates Jim Sorry not intending to bash you personally rather support in general. No point in suggesting something a user has stated they have already done. Been through that loop numerous times on two problems which now have been accepted as bugs. Whilst not bashing your second suggestion it would seem a major piece of work when the problem is not understood. If the data is displayed properly and the problem is only apparent when the potential problem report is run it would seem to me the logical conclusion is the report is at fault not the data. What element of the report is faulty is not clear as Ron doesn't say what problem is being reported. More details are required. Regards Adrian Sent from my android device. -----Original Message----- From: Jim Terry/Support <jimte...@legacyusers.com> To: legacyusergroup@LegacyUsers.com Sent: Fri, 17 Jul 2015 11:26 PM Subject: re: [LegacyUG] Potential Problem with dates Adrian, You forgot to bash me for my 2nd suggestion! Jim Legacy Family Tree Technical Support -------- Original Message -------- > From: "Adrian Purkiss" <a...@wavp.co.uk> > Sent: Friday, July 17, 2015 1:30 PM > To: legacyusergroup@LegacyUsers.com > Subject: re: [LegacyUG] Potential Problem with dates > > Jim > > I'm sorry but that seems the answer given to all problems even when the user has stated he had tried that and it does not fix the problem as Ron has said. > > Adrian > > > > Sent from my android device. > > -----Original Message----- > From: Jim Terry/Support <jimte...@legacyusers.com> > To: legacyusergroup@LegacyUsers.com > Sent: Fri, 17 Jul 2015 9:10 PM > Subject: re: [LegacyUG] Potential Problem with dates > > Ron, > > Sometimes i have had a record for a person that has unusual problems like > you are reporting. I have fixed the problem with check and repair. See > http://support.legacyfamilytree.com/article/AA-00749 for the steps. > > On extremely rare occasions the only way I could fix a problematic record > is to delete it and then create a new record for the person. I recommend > print an Individual Report for the person before you begin. > > Jim > Legacy Family Tree > Technical Support > > > > > -------- Original Message -------- > > From: "Goodwin Genealogy" <goodwingeneal...@gmail.com> > > Sent: Friday, July 17, 2015 10:41 AM > > To: legacyusergroup@LegacyUsers.com > > Subject: [LegacyUG] Potential Problem with dates > > > > I am experiencing a problem with the Potential Problem reports, for some > > reason it is not reading the entered dates properly. > > > > > > > > It is reporting a problem where it says that the entered date is 1774 > where > > the date that I have entered is 1874. > > > > I have run the "check/repair" several times and have deleted and > reentered > > the 1874 date several times but the problem remains. > > > > > > > > I have this same problem with other entries but only with about 5% of my > > entries while the others are fine. > > > > I have checked and reset the Potential Problems "Gaps" menu but nothing > > helps. > > > > I have also re-downloaded Legacy .501 with no change. > > > > > > > > Any suggestions? > > > > > > > > Ron Goodwin > > > > Ottawa, Ontario > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
