Amen!

CE

Date: Wed, 26 Aug 2015 20:38:31 +0100
From: a...@wavp.co.uk
To: legacyusergroup@LegacyUsers.com
Subject: RE: [LegacyUG] Same sex Marriages

It is secrecy. The bug list is not publicly available. Let's get version 8 
working correctly before worrying about 9 or are we going to 10 as Microsoft 
did. Legacy 7 et al was fine. 8 appears to be full of problems. I for one 
wished I hadn't upgraded as I am not sure what I got apart from numerous 
problems.



Adrian



Sent from my android device.

-----Original Message-----
From: Jim Terry/Support <jimte...@legacyusers.com>
To: legacyusergroup@LegacyUsers.com
Sent: Wed, 26 Aug 2015 8:13 PM
Subject: RE: [LegacyUG] Same sex Marriages

Adrian,





It's not "secrecy" at all. Some changes like allowing same sex


relationships/marriages affect many aspects of Legacy, like reports,


events, file maintenance, etc. It takes time and testing. I presume things


that crash Legacy and affect the largest numbers of users probably get the


programmer's first priority. In addition, the programmers are always


thinking ahead to the next version while trying to work on things in the


current version. We have a bug tracking system as well as a list of


suggestions made by users that the programmers make use of. I image that it


all can get complicated. So we never know how long beta testing will take


and what issues testers might find.





Jim


Technical Support


Legacy Family Tree








-------- Original Message --------


> From: a...@wavp.co.uk


> Sent: Wednesday, August 26, 2015 11:55 AM


> To: legacyusergroup@LegacyUsers.com


> Subject: RE: [LegacyUG] Same sex Marriages


>


> Jim


>


> You summarise what the problem is so far as the end user is concerned. We


have no information as to when bugs will be fixed. 2 years is far too long!


We don't understand the process for prioritisation of bugs. From looking at


version fix lists some of the things fixed are very obscure and at the same


time obvious problems as this are ignored or appear to be. I believe I have


reported 5 bugs and I believe only one is fixed and that was one that was


previously known about. Why all the secrecy about bug fixes and anticipated


fixes.


>


> Regards


>


> Adrian




Legacy User Group guidelines:

http://www.LegacyFamilyTree.com/Etiquette.asp

Archived messages after Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyusers.com/

Archived messages from old mail server - before Nov. 21 2009:

http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

Online technical support: http://support.legacyfamilytree.com

Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).

To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Reply via email to