Dave, That I understand and sympathize with. Just send a message to support and ask what going on. We also try our best to notify people who have reported bugs and keep their email addresses in the bug reports for that purpose.
Jim Technical Support Legacy Family Tree -------- Original Message -------- > From: "Dave Keeney" <dave.kee...@gmail.com> > Sent: Thursday, August 27, 2015 12:57 PM > To: legacyusergroup@LegacyUsers.com > Subject: Re: [LegacyUG] Bug items List (used to be Same sex Marriages) > > Well put Jim, I probably gave the wrong impression of what I would like to > see. > > I really don't need a list of all bugs. I agree that might be an unwanted > thing for products with a lot of bugs (which means all products). > > I have never really seen a list of bugs for any other products either. > > What I would like, though, is a way to be able to know the status of MY > reported bugs. > > For other products, once I would report a bug, customer service would give > me a status of when that might be fixed, next update, next release, never, > etc. > And they would usually offer to provide me a status on a weekly, monthly, > etc. basis. > This may be an unfair because those were all larger companies (IBM, HP, > Microsoft, Amazon, etc.) and Legacy just doesn't have resources for > providing statuses. > > I can't ever remember reporting a problem (even with smaller companies), > being told yes indeed it is a bug and we'll put it in our tracking system. > And then never being able to find out anymore about it. > But that's kind of the way it feels with Legacy. > > Dave Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
