I emailed you back 45 minutes ago. The email must be hung up in cyberspace somewhere. I didn’t know you had posted to the LUG list at the same time. It gets confusing when you are trying to handle something in both places. I see now that what I told you to do didn’t work for you. You said you have uninstalled and reinstalled several times. We have a procedure for a “clean uninstall” which removes more stuff than a regular install. You can read more about it here http://support.legacyfamilytree.com/article/AA-00926
If that doesn’t work, answer the email that I sent you (that you will eventually get) and we will handle it over in support and not on the LUG list. Michele Technical Support Millennia Corporation mich...@legacyfamilytree.com www.legacyfamilytree.com From: Dan WJJT Griffin [mailto:griffintr...@gmail.com] Sent: Tuesday, January 5, 2016 11:49 AM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Error Creating Appdata Folders I did still nothing back. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp