Jenny,
It took both you and Brian Kelly to get your point through, but the fog
is lifting. Part of my confusion came from the merging of duplicate
Family Search entries (different Family Search IDs) and merging of
duplicate Legacy entries (different RINs). The second is what I need to do.
Thank you both for your patience with a beginner.
On 2/14/2017 1:30 PM, Jenny M Benson wrote:
After doing all of
that, including sources, I click "I am finished sharing data" and the
double red arrows beside the name on the left-side panel turn green. I
go through this process with both of my duplicates and they both
remain. As far as I can tell, they are identical except for the RINs.
I have tried Refresh, Update Matches, Reload,and exiting the program and
starting over again. The duplicates remain.
Can someone suggest what I am doing wrong?
Thanks.
You are getting duplicates in your Legacy file because there are so
many people in FamilySearch who are duplicated, triplicated,
quadruplicated ....
If you KNOW they are duplicates you would be better off merging them
in FamilySearch Family Tree before you download them into your Legacy
file.
But if you have duplicates in your Legacy file you need to use the
Merge function to combine them. I suggest you type "Merge" into
Legacy's Help Index Search box, then select Manual from the long list
of topics. Then you can read up on everything you need to know about
merging records.
As you are new to Legacy have you thought about working through the
Tutorials which are also available from the Help menu? They are
really useful and take you steadily through all the facilities of the
program. There is a lesson on Merging.
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