Cathy

 

Yes, I have followed all those steps. The only difference it makes is that 
initially the records processed counter gets a little bit further (ie another 
5-10,000 records) before the overflow occurs.

 

It’s no big deal since I can create my own MSAccess query whenever I need to 
generate the media records information I need. For the present, I’d rather 
Legacy’s programmer resources were allocated and dedicated to getting the big 
ticket items resolved, eg Mapping or (in the case of my submitted problem) 
Merging using Drag and Drop. But I’ll happily submit a problem report if 
someone can guarantee that this problem will be given the very lowest priority 😊

 

Cheers

Alan

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Cathy Pinner
Sent: Saturday, 24 February 2018 11:53 AM
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] Documents

 

Alan,

Have you done the things in the Support article for Error 6?
<http://support.legacyfamilytree.com/article/AA-00206/11/Error-Messages-Problems/Error-6.html>

They might help.

Also note that Support doesn't control the order of the fixing of bugs and 
don't do the programming required. So to not contact support about an issue 
until other things are fixed makes no sense.

Cathy

Alan Thompson wrote:




No, I haven't reported it, yet. I have currently submitted higher priority (for 
me) problems that I want fixed first.

In Version 9.0.0.209, if I am interpreting the screen correctly,  there is no 
option (ie check box) to select "Source Citation Details" media for all 
individual or a selected individual. There is a "Source citation details" check 
box at the bottom of the screen but I thought that was for all source citation 
details in the family file.

If I have an individual selected and the four checkboxes within that section 
checked AND the "Source citation details" check box at the bottom of the screen 
UNCHECKED, AND all media types selected, then running the report shows the 
counter at the bottom of screen reach 221,000 (the number of media records in 
my file but then gives the message "No pictures were found for the options 
selected" even though there are media items attached to source citation details 
for that individual.

On the other hand, if I have an individual selected and the four checkboxes 
within that section checked AND the "Source citation details" check box at the 
bottom of the screen CHECKED, AND all media types selected, then running the 
report shows the counter at the bottom of screen reach about 19,000 and then 
hang until the Error 6: Overflow Message is eventually displayed.

Alan

-----Original Message-----< BR> From: LegacyUserGroup 
[mailto:legacyusergroup-boun...@legacyusers.com] On Behalf Of Sherry H
Sent: Saturday, 24 February 2018 9:50 AM
To: Legacy User Group<legacyusergroup@legacyusers.com 
<mailto:legacyusergroup@legacyusers.com> >
Subject: Re: [LegacyUG] Documents

I'm not having any problems selecting "Source Citation Details" for an 
individual.

I don't have enough media files linked to test for your error - did you report 
it to supp...@legacyfamilytree.com <mailto:supp...@legacyfamilytree.com> ?

Sherry



On Fri, Feb 23, 2018 at 1:35 PM, Alan Thompson<alanthomp...@grapevine.com.au 
<mailto:alanthomp...@grapevine.com.au> >  wrote:




Yes, "Print Media File List" would be easier - if it worked 😊

The two main problems I have with it are:

1. It does not allow you to select Media attached to source citation
details for a specific individual (As most of my media for an
individual is attached to the source citation detail record, this is
not very useful)

2 . For anything other than a small report, "Error 6: Overflow, error
collecting pictures occurs" (Accordingly I am not able to generate a
complete report of all my media files)

Alan Thompson
Canberra, Australia

 

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