Ah… I see…. same problems, all over the world! (I live in Australia and am assuming you don’t).
From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On Behalf Of Sue Jamieson Sent: Sunday, 25 February 2018 11:45 AM To: Legacy User Group Subject: Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0 Hi Henk, I love this program. I admit the laundry is piling up and we're eating a lot of leftovers as I play with Legacy. It's so much fun. On Sat, Feb 24, 2018 at 7:40 PM, Henk <henk.bastiaa...@hotmail.com<mailto:henk.bastiaa...@hotmail.com>> wrote: Sue, another reason to be happy is Legacy itself! I have used more than a handful of different genealogy programs in the past 11 years but none is as versatile and easy, logical, to use as Legacy 9.0. No jokes…. From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com<mailto:legacyusergroup-boun...@legacyusers.com>] On Behalf Of Sue Jamieson Sent: Sunday, 25 February 2018 11:36 AM To: Legacy User Group Subject: Re: [LegacyUG] Error message cannot backup to Legacy cloud 5.0 Thank you, Cathy. I just started with Legacy a couple of weeks ago, so have a lot to learn. I'll start backing up to my Dropbox, as well. I should have thought of that. I back everything else I do to Dropbox. Again, thank you. I'm feeling relieved. On Sat, Feb 24, 2018 at 7:30 PM, Cathy Pinner <genea...@gmail.com<mailto:genea...@gmail.com>> wrote: There's a problem with the server at the moment (or was). When you get an error like this, that should be your first thought. Note the cloud backup is just an extra backup. It shouldn't be your only backup and it shouldn't be your only backup off your computer. Cathy Sue Jamieson wrote: Were you able to get it to work for you? That's the same message I got, as well, but I didn't know what to do with it. I still don't. On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith <caris...@gmail.com<mailto:caris...@gmail.com> <mailto:caris...@gmail.com<mailto:caris...@gmail.com>>> wrote: I just found the message when I tried to send for a recovery email. (I have deleted my personal email.) Failed to connect to MySQL: No connection could be made because &nb sp; the target machine actively refused it. Failed to connect to MySQL: No connection could be made because the target machine actively refused it. Unable to query database in Error Handler INSERT INTO ErrorLog (Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug) VALUES ('24013','Database failure~~string(52) \"SELECT * FROM Users WHERE Email=\'**********\'\" ') ,'string(52) \"SELECT * FROM Users WHERE Email=\'*************'\" ') Perhaps this will help identify the problem. Carolyn Smith On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith <caris...@gmail.com<mailto:caris...@gmail.com> <mailto:caris...@gmail.com<mailto:caris...@gmail.com>>> wrote: Yes, I, too, cannot connect to Legacy Cloud - Something li ke "Error 5" and cannot send a recovery email either. I am very leery of trying anything, lest I lose the current file. Carolyn On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson <suejamiesonar...@gmail.com<mailto:suejamiesonar...@gmail.com> <mailto:suejamiesonar...@gmail.com<mailto:suejamiesonar...@gmail.com>>> wrote: I keep getting an error message and cannot backup to Legacy cloud 5.0. Nor can I access the website for help. Is anyone else having this problem today? I don't know &nbs p; what to do next. Thank you, -- Sue Jamieson www.suejamiesonhealingarts.com<http://www.suejamiesonhealingarts.com> <http://www.suejamiesonhealingarts.com/> The Highland Center for Health and Healing Worcester, Vermont 05682 -- LegacyUserGroup mailing list & nbsp; LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com> <mailto:LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com>> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com <http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com> Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ <http://www.mail-archive.com/legacyusergroup@legacyusers.com/> -- &n bsp; LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com> <mailto:LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com>> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com <http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com> Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ <http://www.mail-archive.com/legacyusergroup@legacyusers.com/> -- Sue Jamieson www.suejamiesonhealingarts.com<http://www.suejamiesonhealingarts.com> <http://www.suejamiesonhealingarts.com/> The Highland Center for Health and Healing Worcester, Vermont 05682 -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ -- Sue Jamieson www.suejamiesonhealingarts.com<http://www.suejamiesonhealingarts.com/> The Highland Center for Health and Healing Worcester, Vermont 05682 -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ -- Sue Jamieson www.suejamiesonhealingarts.com<http://www.suejamiesonhealingarts.com/> The Highland Center for Health and Healing Worcester, Vermont 05682
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