Dear Bill,

I'd suggest you to carefully read and follow instructions on the link
below, to enter your Customer number and unlock Deluxe edition:

http://support.legacyfamilytree.com/article/AA-00405/12/Install-Uninstall/How-to-unlock-Legacy-Deluxe.html

Fr. Ivan Delic
Serbia

On Mon, Feb 18, 2019 at 6:56 PM William Sorocco <16willyb...@sbcglobal.net>
wrote:

> A follow up. I purchased the program from Legacy's web site. I ordered 9.0
> deluxe edition. When I bring up my program it sates it is 9.0 and not 9.0
> Deluxe. I paid the full price for the program even though I was up grading
> from Legacy 8.0.
>
> Bill
>
> On Monday, February 18, 2019, 11:38:17 AM EST, William Sorocco <
> 16willyb...@sbcglobal.net> wrote:
>
>
> Friends thank you for your answers and interest.
>  I purchased the 9.0 deluxe program which included Legacy 9.0 Book
> download. I have a customer order number and a purchase order number. I
> don't recall seeing any statement or indication to use the customer number
> to download the manual while completing the form. I may have overlooked
> looked that procedure.
> However, I have returned to the ordering form several times did not see
> any location on the form to submit my customer number. I appreciate your
> assistance.
> Thank you
> Bill
>
>
> On Sunday, February 17, 2019, 05:50:43 PM EST, weaversg <
> weave...@sbcglobal.net> wrote:
>
>
> Are you asking how to download Legacy 9 app ocr the PDF guide?
>
>
>
> Sent from my Samsung Galaxy smartphone.
>
> -------- Original message --------
> From: Jenny M Benson <ge...@cedarbank.me.uk>
> Date: 2/17/19 4:27 PM (GMT-06:00)
> To: legacyusergroup@legacyusers.com
> Subject: Re: [LegacyUG] Legacy Guide 9.0
>
> On 17-Feb-19 09:27 PM, William Sorocco wrote:
> > When I purchased Legacy 9.0 a PDF guide was included. I received a
> > customer number for the download, but could not locate an area to enter
> > the number?  I would appreciated you help.
>
> You should be asked for your customer number at some stage of the
> installation process, as I understand it.  (It's a long time since I
> installed Legacy and I forget things!)
>
> --
> Jenny M Benson
> http://jennygenes.blogspot.co.uk/
>
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