Jeraldine,
I've been using Windows 10 for years now and not had this problem, so
no, it is not a Windows 10 problem.
Legacy is still being programmed by the same people since MyHeritage
took over. The only thing that has "gone downhill" is mapping hasn't
been able to be fixed since Microsoft turned off the API that Legacy was
using. Everything else has got better.
The simplest solution may be to run the Legacy installation file as
Administrator. To do this you right click on the downloaded installation
file and choose Run as Administrator. You can also choose to use the
program as Administrator. Right click on the shortcut for it or the
Taskbar icon and choose to Run as Administrator. I don't do either of
these but I use an Account with Administrator privileges.
Cathy
JERALDINE M SOCHA <mailto:jeriso...@sbcglobal.net>
Thursday, 23 January 2020 10:43 AM
Cathy, thank you. I saw this when hunting around in support, but
don't understand.
when I figure out how to go to "safe mode", am I then supposed to
install Legacy program again on computer by clicking on the link - Legacy?
Am I going to have to do this every time there is an update? Is this
some problem running program on Win10?
I never had a problem with updates on Win7 or 8.
SOrry for questions, but I am not that computer literate. Beginning
to think that Legacy is going "Downhill" since associated with My
Heritage and maybe not worth all this trouble to stay with it.
J.
On Wednesday, January 22, 2020, 07:51:43 PM CST, Cathy Pinner
<genea...@gmail.com> wrote:
Jeraldine
Michele posted this earlier
Here is the answer to the User32.dll error
http://support.legacyfamilytree.com/article/AA-00341
Michele Simmons Lewis, CG^®
Legacy Educator
Legacy Family Tree/MyHeritage
<mailto:mich...@legacyfamilytree.com>mich...@legacyfamilytree.com
<mailto:mich...@legacyfamilytree.com>
www.legacyfamilytree.com <http://www.legacyfamilytree.com/>
Michele,
I can't download to work. it gives me an error message; could not
load DLL library c:\windows\user32.dll The specified module could not
be found. My current version is 9.00.301 ( I hadn't downloaded any
updates as hadnt used program in a while)
J.
On Wednesday, January 22, 2020, 02:49:39 PM CST, Michele Lewis
<mich...@legacyfamilytree.com> <mailto:mich...@legacyfamilytree.com>
wrote:
The developers have added a new feature to the Legacy FamilySearch
interface. Check it out!
https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html
--
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com <mailto:mich...@legacyfamilytree.com>
https://legacyfamilytree.com
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Michele Lewis <mailto:mich...@legacyfamilytree.com>
Thursday, 23 January 2020 4:48 AM
The developers have added a new feature to the Legacy FamilySearch
interface. Check it out!
https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html
--
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com <mailto:mich...@legacyfamilytree.com>
https://legacyfamilytree.com
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To manage your subscription and unsubscribe
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Michele Lewis <mailto:mich...@legacyfamilytree.com>
Thursday, 23 January 2020 4:48 AM
The developers have added a new feature to the Legacy FamilySearch
interface. Check it out!
https://news.legacyfamilytree.com/legacy_news/2020/01/familysearch-filter.html
--
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com <mailto:mich...@legacyfamilytree.com>
https://legacyfamilytree.com
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To manage your subscription and unsubscribe
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Archives at:
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