Right click the installation file and Run as Administrator.


On Thu, Jan 23, 2020 at 11:26 Michael Christiaens <mcc...@gmail.com> wrote:

> Sorry. I must be in that 1%
>
> I shut off Windows Defender and SmartScreen, but it still does not
> install. The other suggestion I saw was to run Windows 10 in Safe Mode to
> install. Why do you folks make it so complicated? The concept of installing
> an update was very simple for a long time. Now it is not the least bit
> simple.
>
> Mike Christiaens
>
> On Thu, Jan 23, 2020 at 9:23 AM Michele Lewis <
> mich...@legacyfamilytree.com> wrote:
>
>> If you are having problems installing the new update, make sure all others
>> programs have been shut down first and run the installation as an
>> administrator. Right click the downloaded installation file and there you
>> will see Run as Administrator. This will knock out 99% of the problems.
>>
>> Michele Simmons Lewis, CGR
>> Legacy Educator
>> Legacy Family Tree/MyHeritage
>> mich...@legacyfamilytree.com
>> www.legacyfamilytree.com
>>
>>
>>
>>
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-- 
Michele Simmons Lewis, CG®
Legacy Educator
Legacy Family Tree/MyHeritage
mich...@legacyfamilytree.com
https://legacyfamilytree.com
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