Hello Jack, Sadly, there is no way to protect against these things other than the actions you have already taken...backups. The only other advice I can give is to have a directory with all your "setup" files in it. I have one named "Installed PC Software" which gets backed up to external storage every week. Iy has Legacy 9.0 setup file in it along with all the other software I have installed in it.
I suspect that when they re-installed Windoze they did so by overwriting the existing partition so your data was lost. I have to say that I haven't had any BSOD with Windoze 10, but that doesn't help you. I can't stress enough to people how to follow the 3, 2, 1 backup strategy...3 backups, 2 different device type, 1 off site (could be a web site ie OneDrive etc). Personally, I run several websites so I have unlimited webspace that I back my system up too. Sorry for your issues. Best regard Kevin www.abbydalesystems.com<http://www.abbydalesystems.com> Numbers 6:24-26 ________________________________ From: LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> on behalf of Jack Reynolds <daisy.pat2...@gmail.com> Sent: Saturday, April 2, 2022 10:21 AM To: Legacy user group <LegacyUserGroup@legacyusers.com> Subject: [LegacyUG] protection for Legacy program in PC I'll ask my question first and then give you the circumstances under which my problem happened. Question: Is there any way to protect the Legacy Program on my PC when Windows Support has to uninstall/reinstall my windows 10 because of a blue screen crash? My new laptop PC is 2 months old and I have had 6 blue Screen crashes. The manufacturer, Geek squad and Windows Support have all tested the PC. Windows Support as part of their process uninstalled and reinstalled Windows 10. This left my Legacy 9 with all updates in very bad condition. My Deluxe version was gone and the standard version didn't show any family files left in it. I restored deluxe through my Customer number and was able to restore my family files. The process also deleted Legacy Family Tree backups. I have always had backups. OneDrive cloud storage and backups on plug in drives. It wasn't an easy talk finding everything but I did manage to restore files, etc. I plan to go back to the manufacturer and get a refund on the return of the PC. I would like to know what can be done to protect Legacy program and its files if I ever have to have this done again. Any ideas concerning this would be appreciated. Jack Reynolds
-- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
