Sherry:  Yes I ran the update it said none needed, I did find the trouble
shooting site
they say to check if my Video Card Driver needs updating.  Quess I'll give
that a try
see if it helps.  I'm on Windows 98 operating system.  I'll keep trying, if
anyone has
a further Idea let me know. Thanks for help.-Barb

----- Original Message -----
From: "Sherry" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, April 08, 2002 12:46 PM
Subject: RE: [LegacyUG] New User with problem


> Did you run the update from the website after the install??  Which
> operation system are you running?  This is a common error in early
> versions of Win95.
>
> There's some information & trouble-shooting help on the Legacy support
> site at http://www.legacyfamilytree.com/helpGPF.asp
>
> Sherry
>
>
> >-----Original Message-----
> >From: [EMAIL PROTECTED]
> >[mailto:[EMAIL PROTECTED]] On
> >Behalf Of Seggelke
> >Sent: Monday, April 08, 2002 10:36 AM
>
> >
> >Hi:  I just installed the Deluxe Ver. 4.0 Legacy- Love it, but
> >I have a problem? Everytime I exit the program I get a windows
> >Illegal Operation Box,  says: Legacy-This program has
> >performed an illegal operation and will be shut down, invalid
> >page fault in module KERNEL 32.DLL at 0177:bffbfe56. Then it
> >lists the Registers and Bytes info.
> >
> >When I try to close the fault window it won't close, so then I
> >have to reboot.  I've gone through this process 3x and same
> >thing always occurs.  I'm not a computer wiz, but I do pretty
> >good if someone tells me what to do in plain language.  Help!
> >Thanks-Barb Seggelke [EMAIL PROTECTED]
>
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