Sherry, I have purchased the 5.0 Deluxe, printed the help screen Geo Location Database Setup. When I go to the create button, I get the error message ' appears to be an old version'. Then it instructs to download a new one, but how? I have never seen a screen that gives choices of regions, nor does the New Folder button work. (darkened). Rich in LA CA
-----Original Message----- From: Support <[EMAIL PROTECTED]> Sent: Nov 21, 2003 1:03 PM To: [EMAIL PROTECTED] Subject: RE: [LegacyUG] Question for Support Ed, Actually, the download from the website is *always* the latest build. It takes time to get the CDs made up and there were a bunch of fixes and enhancements after the master CD was sent out. The Geo files are downloaded separately from the legacy50.exe file. Go ahead and install the latest build from the web and when you get the CD you can copy the Geo files off the CD to your hard drive and then import them. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ed Ladendorf Sent: Friday, November 21, 2003 12:04 PM To: [EMAIL PROTECTED] Subject: RE: [LegacyUG] Question for Support Thanks for the reply Rodney. I would expect the CD version to have builds included that I don't have. My last build is Nov. 10. Wouldn't I be better off installing from the CD since I have a slow dialup service? Also, I think the Geo-database is included, which would take forever to download. Ed --- Rodney Hall <[EMAIL PROTECTED]> wrote: > "When you upgrade to version 5.0 and are sent your > official Legacy 5.0 > Deluxe Edition customer number you should first > close Legacy 5.0, the one > you have been testing and delete the file called > Legacy5.lic which contains > the temporary number we used during testing. Then > start Legacy and click on > Help, General Information and enter your new > number." > -- > Rodney HALL > Heywood, Lancashire > Sauviter sed fortiter > Agreeably but powerfully > > ~~~~~~~~~~~~ > [EMAIL PROTECTED] > http://rmhh.co.uk/ > http://rmhh.org.uk/ > ~~~~~~~~~~~~ > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > On Behalf Of Ed > Ladendorf > Sent: Friday, November 21, 2003 6:34 PM > To: [EMAIL PROTECTED] > Subject: [LegacyUG] Question for Support > > Hopefully this question hasn't been asked/answered > before, but I haven't > been able to keep up with all the mail, so it's > possible that it has. I have > the deluxe version 5.0 ordered on CD, along with the > book. > When it arrives, do I need to uninstall the beta > version or delete any files > from it before I install the software from the CD? > > By the way -- one of the big reasons I bought the > program is because of the > great support, and the availability of the group. > Please don't let any of > that go! > > Thanks, > Ed > Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Rich in LA Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
