Hello Sherry, Thankyou for your reply
The first time it happened, I was left with the surname, Kersnovske, in the index as well as on the family view. (As I am still learning the ins and outs of legacy I assumed I must have done something.) From then on a blank family view and no name in the index . My name and data and the childrens names and data are there, plus the grandchildrens Doing a search for record 1 brings up a blank family view with UNKNOWN in the male box. Record 2 brings up my data. As my husband died a few years ago, his record is probably the only one 99.9% complete. I always go back to record 1 before I exit legacy and the data is always there. So far I have not lost the information which is backed up on my external zip drive. and another backup on my second internal drive. I realise my hardware is rather antiquated. Pentium one upgraded to a 2 running windows 98 upgrade, with 128 meg of RAM, plus 2 small hard drives. However apart from being slow at times it is running fine. Regards Jan ----- Original Message ----- From: "Support" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, January 02, 2004 10:47 AM Subject: RE: [LegacyUG] disappearing data > Jan, > > Is the individual just not showing on the Family View when you first open > Legacy? Is the individual showing in the Name List? > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > [EMAIL PROTECTED] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Jan > Kersnovske > Sent: Thursday, January 01, 2004 4:19 PM > To: LegacyML > Subject: [LegacyUG] disappearing data > > > I pressed send before I re read the message. > > re record 1 disappearing, when Legacy is closed > > The record is there when I close legacy, and not there when legacy is > reopened > > Jan > Cairns Far North Queensland > Australia > > > Legacy User Group Etiquette guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > To find past messages, please go to our searchable archives at: > http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ > > To unsubscribe please visit: > http://www.legacyfamilytree.com/LegacyLists.asp > Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
