Hi Sherry: Here is what the Printer says. Good Morning Wayne, The error off the printer says " ERROR: ioerror" "OFFENDING COMMAND: image.
Integrity printing inc.
Wayne
----- Original Message ----- From: "Support" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, November 03, 2004 7:36 PM
Subject: RE: [LegacyUG] Printing of Descendant Report
Wayne,
It certainly helps to know what the error message is.
Thanks for using Legacy.
Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
When replying to this message, please include all previous correspondence. Thanks.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Wayne Morgan Sent: Wednesday, November 03, 2004 10:15 AM To: [EMAIL PROTECTED] Subject: [LegacyUG] Printing of Descendant Report
Hello:
I recently tidied up one of my family histories using the Descendant Report
and sent the CD with the PDF file to the printer.
The report printed beautifully with the exception of those pages with
photographic images which sent them an error message. The printer was using
a laser machine. He later took it to another printer who tried it on 2
different laser machines, and the same problem. occurred.
I am able to print these pages with my inkjet printer.
Have I missed something on the set up of the report that would cause this?
Thanks
Wayne
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