----- Original Message ----- From: "LegacySupport" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Friday, January 07, 2005 1:10 AM
Subject: RE: [LegacyUG] trouble updating Legacy to the latest build
Barbara,
You probably have the "install from the web" option. You need to make sure
that you're connected to the internet and that you don't have a firewall
blocking access to our website by the installation applet.
Make sure that you don't have a spam blocker that's trapped the email with the password.
Thanks for using Legacy.
Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
When replying to this message, please include all previous correspondence. Thanks.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barbara Snow Sent: Thursday, January 06, 2005 7:17 PM To: [email protected] Subject: [LegacyUG] trouble updating Legacy to the latest build
I have Legacy on my laptop and desktop; I can get the current build on my
desktop, but for some reason have been unable to get a current build on my
laptop; the most current version I have there is Jan. 2004. I connect, get
the Legacy 5.0 Update Setup box, but when I click "next" this message pops
up: "could not communicte with the network server. error 23.: So I went on
line, thinking to download it from there. It asks for an e-mail address to
which a password can be sent, but no password is sent to me. Please
advise.
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