Bernie, This is one for Legacy support. Sherry should respond on Monday US time, as she monitors this list. If not I suggest you email her directly at [EMAIL PROTECTED] She is very helpful. . Good luck - this sort of thing is usually simple to fix if you know how! Rob
On Apr 4, 2005 3:22 AM, Bernie Cramer <[EMAIL PROTECTED]> wrote: > Hi Robert, > > Thank you for your reply, yes I have tried the Troubleshooting Guide but > none of the solutions worked. > > Bernie. > > ----- Original Message ----- > From: "Robert Carneal" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Sunday, April 03, 2005 6:57 PM > Subject: RE: [LegacyUG] Family view fault ! > > > Today is Sunday in the United States, so I am not sure if Support will see > > the email today. You might try Millennia's Troubleshooting Guide at: > > http://www.legacyfamilytree.com/Help.asp > > > > It frequently resolves the problem. (You may need to cut and paste the > URL, > > this is a plain text message.) > > > > Robert > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Behalf Of Bernie > > Cramer > > Sent: Sunday, April 03, 2005 11:34 AM > > To: Legacy User Group > > Subject: [LegacyUG] Family view fault ! > > > > Good day all, > > > > as you can see I'm a newbee, and already I'm calling on you guys to help, > > My problem is this :- I downloaded the latest update yesterday and after > > installing, the following occurred, when opening my Legacy Deluxe, it > opens > > to the Family View screen and before the tips window pops-up the whole > > screen freezes, I can only close the program by restarting my computer, an > > error window then opens which reads, "Run Time Error 402," and that I must > > close or hide the Modal at the top. I went to the Help on Line page and > > tried the repairs mentioned etc, but nothing is working, can someone help > > please??! > > > > Thanx, > > Bernie. > > > > Bernard L Cramer > > (Family Researcher) > > P.O.Box 100805 > > Scottsville > > 3209 > > Pietermaritzburg > > KZN > > > > Email :- [EMAIL PROTECTED] > > Email :- [EMAIL PROTECTED] > > phone :- 033-3420111 > > Cell :- 072-3045319 > > www.gencircles.com/users/cramerbl/1 > > Also a 20twenty customer. > > > > P. S. Check out Legacy Family Tree today! This full featured genealogy > > program can be downloaded FREE at > > http://www.LegacyFamilyTree.com/Index.asp?mid=41UMTLi > > > > > > > > > > > > -- > > No virus found in this outgoing message. > > Checked by AVG Anti-Virus. > > Version: 7.0.308 / Virus Database: 266.9.1 - Release Date: 4/1/05 > > > > Legacy User Group Etiquette guidelines can be found at: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > > > To find past messages, please go to our searchable archives at: > > http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ > > > > To unsubscribe please visit: > > http://www.legacyfamilytree.com/LegacyLists.asp > > > > Legacy User Group Etiquette guidelines can be found at: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > > > To find past messages, please go to our searchable archives at: > > http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ > > > > To unsubscribe please visit: > > http://www.legacyfamilytree.com/LegacyLists.asp > > > > > > > > -- > > No virus found in this incoming message. > > Checked by AVG Anti-Virus. > > Version: 7.0.308 / Virus Database: 266.9.1 - Release Date: 4/1/05 > > > > > > -- > No virus found in this outgoing message. > Checked by AVG Anti-Virus. > Version: 7.0.308 / Virus Database: 266.9.1 - Release Date: 4/1/05 > > Legacy User Group Etiquette guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > To find past messages, please go to our searchable archives at: > http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ > > To unsubscribe please visit: > http://www.legacyfamilytree.com/LegacyLists.asp > Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
