Bernie, You are on the right track contacting the support people. I had the
exact same problem you did after downloading the latest update and they had
the solution for me. I had already tried the systems restore and even going
back a week before my problem started, it didn't find anything wrong and
wouldn't restore. But the support person who emailed me had the solution
down to a "T" !
Beth Watkins
" A GOOD FRIEND IS HARD TO FIND, HARDER TO LOSE, AND IMPOSSIBLE TO FORGET "
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