It shows the account information but still doesn't work and I still get the
same message.
Thanks for the help but I will do it the old way.
Joan wrote:
I still cannot get into the IGI. When I try I get the message "There were
problems logging into FamilySearch.org. IGI Signon Failed, you are not
currently signed in to search the IGI, you may want to check your Family
Search.org account information by checking on options and selecting
FamilySearch Account and Settings". It will not log into the IGI.
I don't have any trouble getting into the IGI without Legacy so my
account information is OK.
But have you told Legacy what those setting are?
As instructed by the error message,
When you open the search the IGI window press the Options button in the
lower left. One of the options should be Family Search Account Settings.
Go there and tell Legacy your account information so it can log you in
correctly.
Brian Kelly
Rockland, ON
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