Jack Earnshaw wrote:

I just purchased the upgrade to V6 deluxe (download version) and also
downloaded the Basic software.

I've received an email with the password for the basic edition, but none
regarding the purchase. I don't really want to revert to Basic while
waiting.

Do they take long to deal with online orders? I thought the email usually
came almost instantly.

Jack

At the Online Store they promise to send the email with an activation code by the next business day. With all the orders they are handling for the upgrade I would just be patient. I also suspect the password for the basic version is handled by an automatic process, that is why it arrives so quickly. The verification of your payment and entitlement to the upgrade price may involve some manual vetting or assignment of a new customer code that cannot be processed as quickly.

BE Kelly
Rockland, ON

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