Brian, thanks for the response. I managed to get the problem resolved. I don't remember exactly what the sequence of events were but I originally had V5 and V6 installed. I wanted to have both versions installed for a few weeks while I did some testing and make some folder changes during my upgrade to V6. After several install/uninstall attempts for each version I was able to get the uninstall to work properly. And now I'm back to normal.
Thanks, Gordon ----- Original Message ----- From: "BE Kelly" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Monday, October 03, 2005 1:41 PM Subject: Re: [LegacyUG] Error When Uninstalling Legacy The install.log file windows is looking for is one created when an application is installed. It is a text file of all the changes made by the program so the windows uninstaller program can find and remove the files, directories and registry entries added by the program. In my case it is located in the Legacy installation folder. If this file is truly deleted then you may be out of luck in removing the application from your system. If you like I can send you, off the list, a copy of the install log file for my version 5 of Legacy and a listing of the registry entries in the uninstall section of the registry to activate an uninstall. This will only work though if you installed your Legacy 5 in the same directory as I did. If your legacy is in another location you will have to amend the install log file directories to point to your locations. I should also point out that my version of Windows is 98 SE so there may be location differences between my version and your Windows XP Home. Brian Kelly Rockland, ON Canada Gordon Small AK wrote: > I'm having a problem uninstalling Legacy from my laptop which is running > Windows XP Home. When I click "Change/Remove" it gives me the following > message: "Could not open INSTALL.LOG file." I got this error when I tried > to uninstall V5. I then installed V6 and it installed ok and V5 was gone. > I > thought maybe this would resolve the problem but I'm still getting the > error > when I try to uninstall V6. > > If anyone has a suggection I would appreaciate it. > > Gordon Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
