As an analyst and working practitioner who has to teach users how to use
encryption, I'm incredibly frustrated by this issue. I would love to see
some research.

I've also written a high-level piece on the topic here:

http://www.networkcomputing.com/security/email-encryption-and-the-goldilocks-prin/240158288

Michele


On 1/15/14 9:06 AM, Greg Norcie wrote:
> The Symposium on Usable Security is an entire conference dedicated to
> the subject. They have their proceedings all available on their website:
> 
> http://cups.cs.cmu.edu/soups/2013/program.html
> 
> 
> 
> - Greg
> 
> On 1/15/14, 5:23 AM, Anders Thoresson wrote:
>> Hi all!
>>
>> When doing research on email encryption and why it's still not
>> widely used, I've read Alma Whittens "Why Johnny Can’t Encrypt: A
>> Usability Evaluation of PGP 5.0" [1] from '99. I wonder if anyone
>> knows of similar but more recent usability studies on encryption
>> software?
>>
>> Comparing the findings made by Whittens and compare them to the
>> software available today, not much seems to have happened. But does
>> the conclusion still holds, that a lack of mass-adoption of email
>> encryption is due to problematic UX – or are there other reasons
>> that today are seen as more important?
>>
>> [1] –
>> https://www.usenix.org/legacy/events/sec99/full_papers/whitten/whitten.ps
>>
>>  Best regards, Anders Thoresson Freelance reporter 
>> and...@thoresson.net http://anders.thoresson.se 
>> http://www.dn.se/blogg/teknikbloggen http://twitter.com/thoresson
>>
>>
>>
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