https://bugs.documentfoundation.org/show_bug.cgi?id=159885
--- Comment #5 from ady <adylo811...@gmail.com> --- I am tempted to change this report back from WFM to unconfirmed. The fact that Miguel cannot reproduce the problem does not mean that the problem is not there or that it cannot be replicated by anyone else, or that the problem is uniquely related to one corrupted profile. @Paul, Anyone trying to replicate this would need more info about your system. Please open LO and go to menu Help > About; use the icon in the middle to copy the info to the clipboard and then post a new comment here and paste the copied info. There is more than just a version number. Additionally, when you go to menu Help > Restart in Safe Mode, there is an option to completely reset your user profile to "factory defaults", with 2 sub-items. Please check those 2 sub-items too, but BEWARE that any customization you have had until that moment will be lost. There are also an advance option in the same dialogue that allows you to save a backup of your current profile before resetting it. The reason to ask you to reset your profile is because you are able to work normally in LO's Safe Mode, which suggests some kind of profile corruption, at least potentially. There might be some other cause for your problem. In any case, your situation might not be easy to replicate by other users, and therefore not easy to resolve by a developer. One potential semi-random test is to go to menu Tools > Options > Lode/Save > General > Save AutoRecovery information every 10 minutes and disable that check box. An additional possible test could be to uninstall the current version of LO you currently have, and re-install the latest 7.6. version (ATM 7.6.5). I am not suggesting this as a real solution, but as a possible test (only if resetting your profile and providing your info here has no positive results). If using version 7.6 again would not generate the same crashes as your current 24.2 version, it would suggest that there is something unique in LO 24.2 that is not present in 7.6 that crashes. Please use this as a last resort and only after providing the requested info of your current version, and possibly additional other steps that might be suggested in later comments. -- You are receiving this mail because: You are the assignee for the bug.
