https://bugs.documentfoundation.org/show_bug.cgi?id=160788
Stéphane Guillou (stragu) <stephane.guil...@libreoffice.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Summary|LibreOffice made my |LibreOffice made my
|computer glitch out |computer glitch out
|randomly and I lost |randomly (black screen),
|everything I'd typed. |had to restart, and I lost
| |everything I'd typed
| |(recovery failed)
CC| |stephane.guillou@libreoffic
| |e.org
Status|UNCONFIRMED |RESOLVED
Resolution|--- |INSUFFICIENTDATA
--- Comment #2 from Stéphane Guillou (stragu)
<stephane.guil...@libreoffice.org> ---
Thanks for the report, and sorry you lost some work while using LO.
Version 24.2 brings changes in autosave, autorecovery and backup, hopefully
making it a lot less likely users will lose work. See
https://wiki.documentfoundation.org/ReleaseNotes/24.2#Core_/_General
I would recommend installing the latest version (currently 24.2.3), and then
reviewing the settings in Tools > Options > LibreOffice > Load/Save > General,
so you can set it up as suits you best.
About the version that crashed, can you please provide the full version
information copied from Help > About LibreOffice? There's a button to copy the
text.
Regarding the crash you experienced, there isn't enough information here to
track down what has happened, unfortunately.
If you experience a crash again:
- if you see a Crash Report dialog, please do generate a report and share the
link here.
- If you notice a series of steps that might have triggered the issue, please
describe them here.
- If the crash happens with a specific document, please share it here if you
can.
- Please share the message that told you that "LibreOffice had caused my
computer to crash".
For now, I am closing this as "resolved - insufficient data", but please set it
back to "unconfirmed" if you can provide some more info.
Thank you.
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