https://bugs.documentfoundation.org/show_bug.cgi?id=133743
Bug ID: 133743
Summary: "Safe mode" is meaningless for most end-users
Product: LibreOffice
Version: unspecified
Hardware: All
OS: All
Status: UNCONFIRMED
Keywords: needsUXEval
Severity: normal
Priority: medium
Component: UI
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: olivier.hal...@libreoffice.org
Real end users barely understand the meaning of "Enter safe mode" in menu Help.
A better string is recomended.
"Fix %PRODUCTNAME"
"Repair my %PRODUCTNAME"
"Fix %PRODUCTNAME user profile"
"Fix user profile"
"Fix my profile"
"Repair my installation"
"Repair %PRODUCTNAME installation"
(...)
The issue raised because of the many, many end-user asks for support in askbot
related to LO misbehavior, and too often the issue is (can be) a broken
profile. Most of them will not catch the purpose of the "safe mode" and will
overlook the feature.
Worse, in some cultures users re-install LibreOffice from scratch, expecting to
fix a profile issue.
Changing the menu entry as suggested may help end-user, who is looking to fix
his LibreOffice.
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