https://bugs.documentfoundation.org/show_bug.cgi?id=140989
Bug ID: 140989
Summary: Fails to run after install (requires during off
hardware acceleration with safe-mode)
Product: LibreOffice
Version: 7.1.1.2 release
Hardware: x86-64 (AMD64)
OS: Linux (All)
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: LibreOffice
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: mi...@kuentos.guam.net
Description:
On my one notebook. Found that doing an installation of 7.1.1.2 would result in
a package that would load initial splash screen, but then just drop to command
prompt. Also happens with Appimage.
Found that starting it with --safe-mode would get it to load, and tried lots of
options, but seems turning off all hardware acceleration is the thing that gets
it to work. The Fedora 6.4 version did not have acceleration turned on.
Steps to Reproduce:
1.Install 7.1.1.2
2.Run Fails just drops to command prompt no specific error?
3.Running in safe-mode and turning off hardware acceleration fixes it??
Actual Results:
On my Aspire E1-731-4699 notebook with Fedora 32.
Installation runs fine, but startup shows initial splash screen, but drops to
command prompt. Same result with appImage. Bringing it up in safe-mode works,
and disabling all hardware acceleration option, will then allow it to load
fine. This has to be done with each user?
Expected Results:
Expect it to not require special options after installation.
Doesn't give an error message, or any guide to having to use the safe mode or
turning off the hardware acceleration.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
Not sure why the hardware acceleration is being turned on by default, or why it
doesn't show an error message or give instructions to try the safe-mode and
turning off the hardware acceleration.
Worked on another machine, so assume this is something with setups that don't
work with the hardware acceleration. It lists 3 things OpenCL, OpenGL, and
Vulkan, but only see the OpenCL option in options later. Safe-mode only shows
turning off all. Tried turning on OpenCL after it worked, and it went back to
not working. So had to use safe-mode again to turn off.
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