https://bugs.documentfoundation.org/show_bug.cgi?id=151399
Bug ID: 151399
Summary: LibreOffice 7.3.6.2 Impress freezes when saving on
Ubuntu 22.04
Product: LibreOffice
Version: Master old -3.6
Hardware: x86-64 (AMD64)
OS: other
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Impress
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: h...@phy.duke.edu
Created attachment 182892
--> https://bugs.documentfoundation.org/attachment.cgi?id=182892&action=edit
Impress file that occasionally freezes when trying to save, created under
LibreOffice 7.3.6.2
I have been an enthusiastic user of LibreOffice with Linux, and have been using
LibreOffice for at least 8 years.
I have consistently been having trouble for over several years, so over several
versions of LibreOffice and of Ubuntu, when trying to save an Impress
presentation file that I have already been working with. About one out of every
ten attempts to save a file that I have already created and am working on,
LibreOffice freezes and, after about 5 seconds, I get a warning message from
Linux about whether to Quit or Wait, but waiting rarely leads to unfreezing and
so I have to quit LibreOffice, often losing some of the changes I have made.
This freezing occurs often enough that I find it is a serious problem.
What is frustrating is it is not clear what triggers the freezing. I may save a
file 5-15 times before a freezing occurs. After quitting LibreOffice and trying
to continue with the editing, the freezing sometimes occurs right away or not
for many saves. But what is clear is the probability of a freezing to occur
increases substantially over time, the more times I save the same file during a
given editing session (say 1-3 hours), the more likely LibreOffice will freeze
This freezing is currently occurring with LibreOffice 7.3.6.2 and with a fully
updated Ubuntu 22.04 OS (latest current version) on a computer with 16 GB of
RAM and plenty of disk space free. I am using an NVIDIA 750 TI graphics card.
The problem only occurs for me when saving the file.
In searching the Internet, I have seen some people suggest that the problem
might be related to NVIDIA drivers but I believe I have ruled that out by
switching my desktop computer to use the Nouveau non-proprietary drivers and
finding that the freezing still occurs (although less frequently than when I
was using the NVIDIA drivers) under Xorg and under Wayland, so under both of
the windowing environments that Ubuntu offers.
The Impress file is of moderate size (I have attached the file), about 3.5 MB
and corresponds to about 28 slides. The slides are a mix of text, images, and
URL links, with some latex images added using the LibreOffice extension
TexMaths 0.49. I do not use the advanced capabilities of LibreOffice like
complicated slide animations, just text, images, some URLs, and some latex
images.
I am not able to reproduce the freezing on my older Thinkpad X1 Carbon Gen 3
laptop, also running the latest 7.3.6.2 version of OpenOffice and the same
latest fully updated version of Ubuntu 22.04, but I also use my laptop much
less than my desktop for creating a talk, mainly for displaying the .odp file.
Henry Greenside
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