https://bugs.documentfoundation.org/show_bug.cgi?id=157934
Bug ID: 157934
Summary: v7.6 crashes when saving a file in Ubuntu 22.04
Product: LibreOffice
Version: 7.6.2.1 release
Hardware: x86-64 (AMD64)
OS: other
Status: UNCONFIRMED
Severity: normal
Priority: medium
Component: Writer
Assignee: libreoffice-bugs@lists.freedesktop.org
Reporter: stefan.rue...@urclocks.com
Description:
In Ubuntu LTS 22.04 libreoffice crashes regularly with the simplest of
interactions: cut-and-paste, saving a file, etc. Below is just one reproducible
example.
Observed straight after a fresh install of Ubuntu LTS 22.04.
Affects many libreoffice versions, 7.3.7 ... 7.6.2.1, both when installed via
snap or through apt.
Steps to Reproduce:
1. Install Ubuntu LTS 22.04
2. $ snap install libreoffice
3. $ libreoffice --writer
4. Type ctrl-s
Actual Results:
Libreoffice crashes showing the document recovery window. It's output in bash
looks as below. The glib messages appear when I initiate save-file.
Gtk-Message: 14:52:10.475: Not loading module "atk-bridge": The functionality
is provided by GTK natively. Please try to not load it.
(soffice:47474): Gtk-WARNING **: 14:52:10.549: GTK+ module
/snap/libreoffice/300/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so
cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not
supported.
Gtk-Message: 14:52:10.549: Failed to load module "canberra-gtk-module"
(soffice:47474): Gtk-WARNING **: 14:52:10.550: GTK+ module
/snap/libreoffice/300/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so
cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not
supported.
Gtk-Message: 14:52:10.550: Failed to load module "canberra-gtk-module"
(soffice:47474): GLib-GIO-WARNING **: 14:52:24.981: Error creating IO channel
for /proc/self/mountinfo: Permission denied (g-file-error-quark, 2)
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: GFileInfo created without
standard::is-hidden
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: file
../src/gio/gfileinfo.c: line 1633 (g_file_info_get_is_hidden): should not be
reached
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: GFileInfo created without
standard::is-backup
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: file
../src/gio/gfileinfo.c: line 1655 (g_file_info_get_is_backup): should not be
reached
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: GFileInfo created without
standard::is-hidden
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: file
../src/gio/gfileinfo.c: line 1633 (g_file_info_get_is_hidden): should not be
reached
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: GFileInfo created without
standard::is-backup
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: file
../src/gio/gfileinfo.c: line 1655 (g_file_info_get_is_backup): should not be
reached
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: GFileInfo created without
standard::is-hidden
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: file
../src/gio/gfileinfo.c: line 1633 (g_file_info_get_is_hidden): should not be
reached
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: GFileInfo created without
standard::is-backup
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: file
../src/gio/gfileinfo.c: line 1655 (g_file_info_get_is_backup): should not be
reached
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: GFileInfo created without
standard::is-hidden
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: file
../src/gio/gfileinfo.c: line 1633 (g_file_info_get_is_hidden): should not be
reached
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: GFileInfo created without
standard::is-backup
(soffice:47474): GLib-GIO-CRITICAL **: 14:52:25.160: file
../src/gio/gfileinfo.c: line 1655 (g_file_info_get_is_backup): should not be
reached
Expected Results:
The save-file window, which is not happening.
Reproducible: Always
User Profile Reset: Yes
Additional Info:
LibreOffice also crashes when I click on the copy widget in the Help -> About
LibreOffice window. The following trace is seen in the parent bash window:
Gtk-Message: 15:01:20.211: Not loading module "atk-bridge": The functionality
is provided by GTK natively. Please try to not load it.
(soffice:50362): Gtk-WARNING **: 15:01:20.284: GTK+ module
/snap/libreoffice/300/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so
cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not
supported.
Gtk-Message: 15:01:20.284: Failed to load module "canberra-gtk-module"
(soffice:50362): Gtk-WARNING **: 15:01:20.285: GTK+ module
/snap/libreoffice/300/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so
cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not
supported.
Gtk-Message: 15:01:20.285: Failed to load module "canberra-gtk-module"
terminate called after throwing an instance of
'com::sun::star::uno::RuntimeException'
Fatal exception: Signal 6
Stack:
/snap/libreoffice/300/lib/libreoffice/program/libuno_sal.so.3(+0x81f3b)[0x7f57ac3e4f3b]
/snap/libreoffice/300/lib/libreoffice/program/libuno_sal.so.3(+0x82177)[0x7f57ac3e5177]
/snap/libreoffice/300/lib/libreoffice/program/libuno_sal.so.3(+0x8237a)[0x7f57ac3e537a]
/lib/x86_64-linux-gnu/libc.so.6(+0x42520)[0x7f57a4e2e520]
/lib/x86_64-linux-gnu/libc.so.6(pthread_kill+0x12c)[0x7f57a4e82a7c]
/lib/x86_64-linux-gnu/libc.so.6(raise+0x16)[0x7f57a4e2e476]
/lib/x86_64-linux-gnu/libc.so.6(abort+0xd3)[0x7f57a4e147f3]
/snap/libreoffice/300/gnome-platform/usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0xa2b9e)[0x7f57a4c46b9e]
/snap/libreoffice/300/gnome-platform/usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0xae20c)[0x7f57a4c5220c]
/snap/libreoffice/300/gnome-platform/usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0xae277)[0x7f57a4c52277]
/snap/libreoffice/300/gnome-platform/usr/lib/x86_64-linux-gnu/libstdc++.so.6(__cxa_rethrow+0x4b)[0x7f57a4c5252b]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x1ccc4d2)[0x7f57a6cf64d2]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x1ccb4c5)[0x7f57a6cf54c5]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x2c44b75)[0x7f57a7c6eb75]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x2c4672f)[0x7f57a7c7072f]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x2c4ce16)[0x7f57a7c76e16]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x2c4c9e9)[0x7f57a7c769e9]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x285c172)[0x7f57a7886172]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x285c609)[0x7f57a7886609]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x41ed5c5)[0x7f57a92175c5]
/snap/libreoffice/300/lib/libreoffice/program/libuno_sal.so.3(+0x1aa36)[0x7f57ac37da36]
/snap/libreoffice/300/lib/libreoffice/program/libuno_sal.so.3(+0x8233f)[0x7f57ac3e533f]
/lib/x86_64-linux-gnu/libc.so.6(+0x42520)[0x7f57a4e2e520]
/snap/libreoffice/300/usr/lib/x86_64-linux-gnu/libX11.so.6(XVisualIDFromVisual+0x4)[0x7f57a3501104]
/snap/libreoffice/300/usr/lib/x86_64-linux-gnu/libgdk-3.so.0(gdk_x11_window_foreign_new_for_display+0x18e)[0x7f579de4aa2e]
/snap/libreoffice/300/usr/lib/x86_64-linux-gnu/libgdk-3.so.0(+0x6b9f8)[0x7f579de359f8]
/snap/libreoffice/300/usr/lib/x86_64-linux-gnu/libgdk-3.so.0(+0x6d191)[0x7f579de37191]
/snap/libreoffice/300/usr/lib/x86_64-linux-gnu/libgdk-3.so.0(+0x70d28)[0x7f579de3ad28]
/snap/libreoffice/300/usr/lib/x86_64-linux-gnu/libgdk-3.so.0(gdk_display_get_event+0x89)[0x7f579de00a99]
/snap/libreoffice/300/usr/lib/x86_64-linux-gnu/libgdk-3.so.0(+0x70f46)[0x7f579de3af46]
/snap/libreoffice/300/gnome-platform/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x5ee2b)[0x7f57a39bee2b]
/snap/libreoffice/300/gnome-platform/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(+0x625f0)[0x7f57a39c25f0]
/snap/libreoffice/300/gnome-platform/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0(g_main_context_iteration+0x33)[0x7f57a39c2eb3]
/snap/libreoffice/300/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x138d84)[0x7f579e832d84]
/snap/libreoffice/300/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x13c6f2)[0x7f579e8366f2]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x41d9e46)[0x7f57a9203e46]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(_ZN11Application5YieldEv+0x196)[0x7f57a920477a]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(_ZN11Application7ExecuteEv+0x1ad)[0x7f57a9203b4b]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(+0x285e0e1)[0x7f57a78880e1]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0x219)[0x7f57a921783a]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(_Z6SVMainv+0xd)[0x7f57a9217963]
/snap/libreoffice/300/lib/libreoffice/program/libmergedlo.so(soffice_main+0x141)[0x7f57a78b6185]
/snap/libreoffice/300/lib/libreoffice/program/soffice.bin(+0x11d0)[0x55d0db7981d0]
/snap/libreoffice/300/lib/libreoffice/program/soffice.bin(+0x11b2)[0x55d0db7981b2]
/lib/x86_64-linux-gnu/libc.so.6(+0x29d90)[0x7f57a4e15d90]
/lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0x80)[0x7f57a4e15e40]
/snap/libreoffice/300/lib/libreoffice/program/soffice.bin(+0x10c5)[0x55d0db7980c5]
/snap/libreoffice/300/libreoffice.wrapper: line 21: 50362 Aborted
(core dumped) "$soffice" "$@"
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