Hi Rainer,

Le 2012-11-20 14:15, Rainer Bielefeld a écrit :
Marc Paré schrieb:
I am just wondering, now that it has been a couple of months since
website-related bugs have been copied to the website mailing list,


Hi,

my personal impression is that that brought some improvement, an least
for my personal work.

a) I save time
--------------
In the past it was not sure whether someone will take care, so I had to
observe the bug, often to post in the mailing list additionally to the
bug report. Now I can be sure that the web team will see the new bug
report, no further action necessary.

b) results come faster
----------------------
In the 4 Months before we got that proceeding, we had
57 bug reports, [1]
5 of them [2] became fixed within that period (9%)

In the 4 Months after we got that proceeding, we had
96 bug reports, [3]
36 of them [4] became fixed within that period (38%)

Unfortunately I do not know a way to find out the average time between
report and fix.

Of course it would be naive to attribute that progress only to the new
CC proceeding, But I believe it's part of the progress.

d) Miscellaneous
----------------
It seems Bugzilla now is used more consequently for all Website related
problems, what might ease to find website related bugs. In the early
past it seemed that some bus were announced on the webiste list, others
in Bugzilla and some others somewhere else. And where ever someone wrote
concerning a bug he observed he got news that that problem already is in
discussion at an other place. But to be honest, I do not have a complete
overview concerning this problem.


Best Regards

Rainer


Hyperlinks

[1]
<https://bugs.freedesktop.org/buglist.cgi?f1=creation_ts&list_id=168372&o1=lessthan&emailtype1=substring&o2=greaterthan&query_format=advanced&f2=creation_ts&email1=website%40global.libreoffice.org&v1=2012-06-30&component=WWW&v2=2012-02-28&product=LibreOffice>


[2]
<https://bugs.freedesktop.org/buglist.cgi?f1=creation_ts&list_id=168370&o1=lessthan&emailtype1=substring&o2=greaterthan&chfieldto=2012-06-30&chfield=resolution&query_format=advanced&chfieldfrom=2012-02-28&f2=creation_ts&chfieldvalue=FIXED&email1=website%40global.libreoffice.org&v1=2012-06-30&component=WWW&v2=2012-02-28&product=LibreOffice>


[3]
<https://bugs.freedesktop.org/buglist.cgi?f1=creation_ts&list_id=168375&o1=lessthan&emailtype1=substring&o2=greaterthan&query_format=advanced&chfield=resolution&f2=creation_ts&email1=website%40global.libreoffice.org&v1=2012-10-30&component=WWW&v2=2012-06-30&product=LibreOffice>


[4]
<https://bugs.freedesktop.org/buglist.cgi?f1=creation_ts&list_id=168373&o1=lessthan&emailtype1=substring&o2=greaterthan&chfieldto=2012-10-30&query_format=advanced&chfield=resolution&chfieldfrom=2012-06-30&f2=creation_ts&chfieldvalue=FIXED&email1=website%40global.libreoffice.org&v1=2012-10-30&component=WWW&v2=2012-06-30&product=LibreOffice>



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Thanks for looking it up and for the links. It does look promising.

From my perspective, for closing website related issues, it would be nice if there was one more person on the website team who would also help in fixing bugs that in involve "coding" issues as these I cannot do. However, I can "confirm" bugs on most. I do like this method though of sending them to the website mailing list.

Thanks for doing all of this work, it is really appreciated.

Cheers,

Marc


--
Marc Paré
m...@marcpare.com
http://www.parEntreprise.com
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