Pedro píše v Út 23. 04. 2013 v 06:37 -0700: > Hi Bjoern, all > > > Bjoern Michaelsen wrote > > How do you want to discuss a bug in a productive way, that neither helps > > QA or > > devs (thus the first) or the users (thus the second)? > > The question is not How but Where to discuss (which is NOT the same as > comment)?
IHMO, the important point is that only few developers are subscribed to the QA mailing list. So, if you want to pass an information effectively to developers, you should do it either via bugzilla or the developer mailing list. And bugzilla is the right way if you want to report a bug. The developer mailing list is intended for discussion about technical problems. Developers help other developers to do something on that list. It is not is good place to discuss why a bug is not fixed and how to reproduce it. My view is that: + qa mailing list is a good place to ask for help with reproducing a bug. Though, all details should be added to bugzilla because they might help with fixing. Buzilla is the place where where developers will look for the information. + bugzilla is the best place to report bugs; if it is critical, you need to escalate it by setting high severity and adding to MABs. If you make it MAB, it sends a mail to developer mailing list, so it should gets "quick" attention. I hope that it makes sense and will help to send information the right way :-) Anyway, thank you all for the great work on testing and triaging bugs. It helps a lot. Best Regards, Petr _______________________________________________ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
