On 9/11/22 10:35, Stéphane Guillou wrote:
Hi all
About reporting bugs for LO: we currently have two forms (that I know
of) that people might land on.
1. Directly from Bugzilla:
https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice&format=guided
2. Linked from the Wiki:
https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice;bug_status=UNCONFIRMED;version=?
The first one is the "guided" format, which is great for providing the
important bits like steps, results, version info, etc. with extra
explanatory text. But it doesn't allow directly adding extra fields
and attachments.
The second one doesn't have the broken down description that will be
helpful to provide essential info, but it does allow directly adding
an attachment and extra fields like keywords, URL, Blocks, See also...
To me, the second one is only really good for more advanced users, and
to reduce noise of successive edits. Newcomers should use the first
one because it is clearer, it has plain text explanations that guide
them, and it makes it less likely that they will use fields in the
wrong way (and that they will find it too advanced for them). However,
I believe the most important piece it is missing is the attachment field.
I'm sure there's quite a few things we could do to improve the
situation, but could we start with adding the Attachment field to the
guided format so bug reporters are incentivised to provide testing
files and avoid some back-and-forth?
The form currently has the following text:
/*IMPORTANT:*//In case you need to attach to the bug, Please use
the "Add an Attachment" link once the bug is filled. /
Is that because there was a limitation to add the attachment field?
Cheers!
Oh, and I forgot to mention another extremely important feature of the
more detailed form: the *Possible duplicates *that appear below! That
would save us a lot of time categorising duplicates.
Would it also possible to add that to the new guided form?
Cheers
--
Stéphane Guillou
Quality Assurance Analyst | The Document Foundation
Email:stephane.guil...@libreoffice.org
Mobile (France): +33 7 79 67 18 72
Matrix: @stragu:matrix.org
Fediverse: @str...@mastodon.indie.host
Web:https://stragu.gitlab.io/
