On 2012.06.29 10:14, Jach Fong wrote:
> The xusb.exe in released 1.0.12 also have the same result.
>
> I think the problem mostly was caused by my device. It is a device
> I had built years ago using Silabs' F8051F320 and their Development tool
> Version 2.2 with included HID example source.

Aha, so it is a custom device...

> Today I use three utilities(HIDTest.exe, SimpleHIWrite.exe and
> USBDeview.exe) to check my device. The first two were hung when their
> "Device Info" or "Info" button was pressed, and has to force to close.
> The third one works normally but I think it is because it didn't touch
> the configuration descriptor.
>
> Also use the "Advanced USB port monitor" to check. The device was
> listed as "disconnected"? By double clicks it, a info window pop out
> shows the Device descriptor and Endpoint descriptor, but no
> Configuration and Interface descriptors in it.
>
> It's my device's problem, have to figure it out. But some hints from you
> experts should be helpful:-)

I think it'll be hard to provide advice when this looks like a custom 
firmware issue. My take on this is that your device appears to be 
announcing that it has a configuration descriptor available to read, but 
your HID custom firmware is unable to serve it properly (no reply? 
truncated data?...)

The first thing I'd look into then is what happens on the bus, with an 
USB bus analyser. Logically, you should see a problem when the request 
to read the configuration descriptor is issued, and that should gives 
you a better idea of what happens.

Xiaofan recently pointed out some of the options you had to check bus 
traces on Windows at 
http://sourceforge.net/mailarchive/message.php?msg_id=29399468.

Now the WinUSB trace log won't help you much since your device is HID, 
but since you're on XP usbsnoop/Snoopy Pro should work quite well.
Also, if you have access to a Windows 7 platform, you can also use 
NetMon to obtain a comprehensive USB trace there too (see 
http://pete.akeo.ie/2011/03/troubleshooting-usb-device-development.html 
for details).

Regards,

/Pete

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