On Tue, Jan 24, 2012 at 01:50:13AM +0100, Janek Warchoł wrote: > > 2012/1/23 Xavier Scheuer <x.sche...@gmail.com>: > > why I never *demand* > > developers to fix an issue, even if it is one that is really annoying > > my ego in almost every score I typeset. > > One thing comes to my mind: you are talking about bugs that annoy many > people, and they waste a lot of your own time. Have you considered > organizing a collective bounty to fix that bug?
We now have a webpage for this: http://lilypond.org/sponsoring.html > > My main goal was to > > attract attention to Emilio's nice project of music font with LilyPond. > > I attracted Graham's attention on me instead. > > Well, you asked for Graham's attention when you cc'd him. > I think cc'ing him was a mistake, Me, and a bunch of other long-time developers. I'd have probably ignored the email if he hadn't done this. > > bitten by the red ants' queen! > > That's not a surprise. Graham's sensitivity is well-known, especially > in this context. Yes, because it annoys me when people complain at the wrong target. Xavier mentioned having to submit a bug report 3 times because the emails kept on being lost/forgotten. That is indeed a serious problem -- but wait, that's a problem with "users", not "developers"! The bug squad is composed (mainly) of users. It needs no technical skill, no git access, nothing like that. All it needs is people who can use email and a web browser and are willing to spend 20 minutes each week. Let's take a look at the current statistics, shall we? http://lilypond.org/~graham/maybe-missing-emails.html [from 2011 Dec 01 to 2012 Jan 24] Response category Number Percent of total Less than 24 hours 50 68.49% 24 to 48 hours 6 8.22% More than 48 hours 8 10.96% Never replied 9 12.33% Those numbers aren't great. Maybe Xavier could find 20 minutes each week to help improve them? hmm, looking at the "never replied" emails, I'd say that 3 were not actually bug reports. So things aren't quite as bad as those numbers suggest. Also, if we look at the later statistics, we see that of the 8 emails that were responded to later than 48 hours, 5 were done by Phil Holmes (who does bug squad on Sunday), 2 were done by Ralph Palmer, and 1 was done by Mark Klein. If we had somebody who was willing to seriously deal with emails that had gotten forgotten on Wednesdays and Thursdays (i.e. half a week away from Sunday), then we might be able to reliably respond to missing bug reports within 96 hours! Of course, a 96-hour reponse rate isn't precisely fantastic, but it's a start. - Graham _______________________________________________ lilypond-devel mailing list lilypond-devel@gnu.org https://lists.gnu.org/mailman/listinfo/lilypond-devel
