No, I'm not. This is just a natural outcome of the tiered water rates intended to discourage water use. Just like the town tax rate is set by dividing the revenue from the property taxes by the assessed value, the water rates are set by dividing the revenue by the amount of water used.

One could also say that the town relies on the very expensive houses to fund the town government.

At the end of the day, the Water Department must set the rates to provide the revenue needed.

Ruth Ann Hendrickson
(She, her)

On 8/4/2022 8:53 PM, Sara Mattes wrote:
WOW-Are you saying we relying on “over-use” to fund the Water Dept?
So, the rest must cut back even further to allow this use and to provide revenues?
Perhaps I have misunderstood.
I hope so.



------
Sara Mattes




On Aug 4, 2022, at 8:29 PM, Ruth Ann Hendrickson <raand...@earthlink.net> wrote:

Yes, of course some people don't water their lawns and others have little or no lawn and then some have vast lawns and water them lavishly. We have not recently run the data to see the percentages. Let's just say that if all the lavish waterers stopped irrigating, we wouldn't have enough revenue to run the water department. The base charge only covers part of the cost maintaining and operating the water infrastructure.

For leak detection, professionals drive through the town in the early morning hours when very little water is consumed, and they use special highly-sensitive acoustic equipment to hear the sound of running water. The water department also attempts to measure or calculate other non-metered water use, such as main flushing, firefighting, etc. They measure the water pumped out into the system, subtract the water read by the meters, and the water used in known activities mentioned above and the result is the unaccounted for water (UAW). They always find a number of leaks, some quite substantial, and fix them quickly. A UAW of 25% is not uncommon.

Ruth Ann Hendrickson
(She, her)
On 8/4/2022 10:46 AM, Andy Wang wrote:
I'm curious, is it that some folks are going WAY over 65 gal/per person/per day and throwing off the average or is that most households are going over that per day?  Just curious if it is largely a systemic issue or just a few outliers that are pulling the numbers high. That seems like the water department or the town has that data since they are billing people.  Is that information public record?  Seems like an interesting dataset to go through.

Also, 25% water loss seems huge.  What is the mechanism to detect loss of water?  I presume you know how much is being cumulatively pushed through all the meters in Lincoln (the out), but are there multiple points to measure the input flow?  Or even localize?  I know when the town suspected a leak near our house, they hired someone with acoustic equipment to find the leak. it worked, but probably not cost effective on a large scale.

Andy

On Thu, Aug 4, 2022 at 10:23 AM RAandBOB <raand...@earthlink.net> wrote:

    The state restricts us in three ways: we are supposed to meet 65
    gallons per person per day overall. We have a maximum amount of
    water we may draw from the well and from the pond. Our
    unaccounted for water should be less than 10%. We don’t meet any
    of those metrics.

    We are not over by a lot in water usage, but we are always over.
    We are under during the winter months, and significantly over
    during the summer months, so you know that the extra water usage
    is from outdoor watering.

    With regard to the leaks, we have a leak detection program that
    was yearly and is now going to be multiple times per year, but
    we still have almost 25% water loss. My personal suspicion is
    that it is from leaking service lines between the street and the
    house. Very hard to detect especially for houses that are far
    from the street.

    Be a good scout for the water department. If you hear running
    water or see swampy areas in your yard or in the woods, call us.
    The last two major leaks that we fixed were reported by alert
    citizens.

    Ruth Ann
    (She, her, hers)

    On Aug 3, 2022, at 3:06 PM, Ursula Nowak <unowa...@gmail.com>
    wrote:

    
    If you are referring to my email, I didn't say we are using
    more than our neighboring towns. We are using more than the
    goal set by the state for us which is 65 gallons per person per
    day. At least that is my understanding of why we are a level
    above the state drought restrictions but perhaps a member of
    the water commission could shed more light on this. I attended
    part of their meeting on Friday and was impressed with their
    dedication and diligence. I am grateful for the work they do on
    our behalf!
    Ursula


    On Wed, Aug 3, 2022 at 2:45 PM Pat Gray <patg...@oatbit.com> wrote:

        First, is the data correct?

        Sent from my iPhone

        > On Aug 3, 2022, at 2:42 PM, Elaine Hawkes
        <elainehaw...@gmail.com> wrote:
        >
        > Having read that our town uses more water than others,
        and not noticing that we, or our cars,  are any cleaner
        than average, I am wondering in what ways we are using so
        much water.
        > Does the data give any information?
        > Thanks,
        > Elaine
        > 🤔
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