It's just another "CTO as saviour" article, with a good salting of
"overseas experience". All a bit less rosy if you search
theregister.co.uk for "government data service".
The article didn't ask many non-fluff questions: budget,
responsibility[1], deliverables, timelines, measurable benefits to people.
I dislike statements which say government should benchmark itself against
private enterprise without first checking to see they are doing comparable
things. And even then. I can tell you that although both take your money
and give you goods and services in return, people will report a poorer
experience with the ATO than with Amazon no matter how good a job the ATO
did.
The GDS experience was that everything had to be shoehorned into a common
presentation, and that this lead to a substantial dumbing-down (or even
removal) where there was complex content used by professional
practitioners. I would have hoped a reporter would have asked about that.
-glen
[1] You'll remember that responsibility for government IT belongs to Dept
of Finance (minister Cormann, dept secretary Halton) not to
Communications (minister Turnbull, dept secretary Clarke).
--
Glen Turner <http://www.gdt.id.au/~gdt/>
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