New Contact Tracing Apps Stir Hope for Virus Fighters in U.S. States

By Reuters, Wire Service Content Nov. 19, 2020, at 1:35 p.m. BY PARESH DAVE 
https://www.usnews.com/news/top-news/articles/2020-11-19/new-contact-tracing-apps-stir-hope-for-virus-fighters-in-us-states


OAKLAND, Calif. (Reuters) - A new wave of mobile apps that help track exposure 
to the coronavirus is coming to U.S. states ahead of the holidays as public 
health officials bet that recently introduced features from Apple Inc and 
Alphabet Inc's Google will significantly boost adoption and impact.

Colorado, Maryland and District of Columbia launched exposure-notification apps 
with the new technology in the last month, garnering over 2.3 million users 
combined, according to their public health departments. California, Washington 
and other states expect to follow in the next month, officials said.

Complementing human contact-tracers, the smartphone apps use Bluetooth signals 
to track when people are in close contact and anonymously alert users when a 
recent contact tests positive.

They emerged as promising tools early in pandemic, but technical shortcomings, 
privacy concerns and dismissive attitudes in the United States toward safety 
measures undercut their benefits.

The tide may turning as cold weather and lockdown fatigue threaten a global 
surge in cases.


In September, Apple and Google, dominant makers of smartphone software, 
launched a system called Exposure Notifications Express that allows public 
health authorities to launch apps without writing code, setting the stage for 
broader rollouts and better apps.

"This is one of the many tools in the toolbox, and we need to use them all," 
said Sarah Tuneberg, Colorado's senior advisor for coronavirus containment.

University of California campuses are piloting a prospective statewide system 
based on the new Express technology, starting at San Diego, where it has been 
used to notify contacts in more than 20 positive cases. Over 18,000 UC San 
Diego staff and students, more than 50% of the on-campus population, are using 
the system.

SPEEDY NOTIFICATIONS

Many governments in U.S. states and elsewhere spent millions of dollars and 
countless staff hours on development to launch apps before Express arrived.

Apps in Germany and England each have seen about 20 million downloads since 
summer launches. Yet that remained short of the critical mass experts say is 
needed. Both countries have seen a major resurgence in virus cases over the 
past month.

In Singapore, where the virus is mostly contained, about half the population 
now uses the TraceTogether app, which is gradually being made mandatory for 
activities including school and travel.

The United States has lagged, with about 6 million people having tried exposure 
notification apps since the first one debuted in August, according to data from 
the 18 states and two territories that made apps available.

By Christmas, nearly 50% of the U.S. population will have access to an exposure 
notification app, doubling coverage from early October, according to Reuters’ 
review.

Colorado's roll-out has become a textbook case for proponents of the 
technology. Google and Apple also recently started notifying their users about 
new app launches, and the nudges helped Colorado quickly get about a fifth of 
its residents to adopt the technology, Tuneberg said.

"We really wanted to get out there before, but the technology wasn't baked 
yet," she said.

Colorado devised an efficient way to trigger notifications. To prevent false 
alerts, users enter a state-provided code to verify a positive test. It was 
taking days for backlogged case investigators to send the codes, which has 
contributed to poor follow-through in many states, with fewer than half of 
positive users entering their code.

So Colorado last week started automatically texting codes using phone numbers 
from testing records. Lag time is now hours, not days, and follow-through is up 
among users. The downside is that people who do not use the app get text 
messages from the state that they need to ignore.

Other states are reviewing Colorado's approach.

"Time is of the essence," said Dr. Katherine Feldman, Maryland's head of 
contact tracing. "You want to identify contacts and get them to isolate as 
quickly as possible."

(Reporting by Paresh Dave; Additional reporting by Douglas Busvine in Berlin. 
Editing by Jonathan Weber and David Gregorio)

Copyright 2020 Thomson Reuters.
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