Hi, I tried installing the latest stable linphone with the Windows installer on a Windows 7 system that never had any previous Linphone versions (so no linphonerc) and I'm still getting a crash at startup (the program doesn't open up and crashes immediately):
Problem Event Name: BEX Application Name: linphone.exe Application Version: 0.0.0.0 Application Timestamp: 55532595 Fault Module Name: StackHash_4c0d Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 8f500000 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 3082 Additional Information 1: 4c0d Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433 Additional Information 3: 4c0d Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433 --------- Version=1 EventType=BEX EventTime=130771280545272000 ReportType=2 Consent=1 ReportIdentifier=a7067771-03bc-11e5-990a-001e903bbeaa IntegratorReportIdentifier=a7067770-03bc-11e5-990a-001e903bbeaa Response.type=4 Sig[0].Name=Application Name Sig[0].Value=linphone.exe Sig[1].Name=Application Version Sig[1].Value=0.0.0.0 Sig[2].Name=Application Timestamp Sig[2].Value=55532595 Sig[3].Name=Fault Module Name Sig[3].Value=StackHash_4c0d Sig[4].Name=Fault Module Version Sig[4].Value=0.0.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=00000000 Sig[6].Name=Exception Offset Sig[6].Value=8f500000 Sig[7].Name=Exception Code Sig[7].Value=c0000005 Sig[8].Name=Exception Data Sig[8].Value=00000008 DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.768.3 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=3082 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=4c0d DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=4c0d4d78887f76d971d5d00f1f20a433 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=4c0d DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=4c0d4d78887f76d971d5d00f1f20a433 UI[2]=C:\Program Files\Linphone\bin\linphone.exe UI[3]=linphone.exe has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files\Linphone\bin\linphone.exe LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll LoadedModule[2]=C:\Windows\system32\kernel32.dll LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll LoadedModule[4]=C:\Windows\system32\SHELL32.dll LoadedModule[5]=C:\Windows\system32\msvcrt.dll LoadedModule[6]=C:\Windows\system32\SHLWAPI.dll LoadedModule[7]=C:\Windows\system32\GDI32.dll LoadedModule[8]=C:\Windows\system32\USER32.dll LoadedModule[9]=C:\Windows\system32\LPK.dll LoadedModule[10]=C:\Windows\system32\USP10.dll LoadedModule[11]=C:\Program Files\Linphone\bin\linphone.dll LoadedModule[12]=C:\Program Files\Linphone\bin\bellesip.dll LoadedModule[13]=C:\Program Files\Linphone\bin\antlr3c.dll LoadedModule[14]=C:\Windows\system32\WS2_32.dll LoadedModule[15]=C:\Windows\system32\RPCRT4.dll LoadedModule[16]=C:\Windows\system32\NSI.dll LoadedModule[17]=C:\Program Files\Linphone\bin\MSVCR100.dll LoadedModule[18]=C:\Program Files\Linphone\bin\polarssl.dll LoadedModule[19]=C:\Windows\system32\ADVAPI32.dll LoadedModule[20]=C:\Windows\SYSTEM32\sechost.dll LoadedModule[21]=C:\Windows\system32\IPHLPAPI.DLL LoadedModule[22]=C:\Windows\system32\WINNSI.DLL LoadedModule[23]=C:\Program Files\Linphone\bin\mediastreamer_voip.dll LoadedModule[24]=C:\Windows\system32\ole32.dll LoadedModule[25]=C:\Windows\system32\OLEAUT32.dll LoadedModule[26]=C:\Program Files\Linphone\bin\mediastreamer_base.dll LoadedModule[27]=C:\Program Files\Linphone\bin\ortp.dll LoadedModule[28]=C:\Windows\system32\WINMM.dll LoadedModule[29]=C:\Windows\system32\MSVFW32.dll LoadedModule[30]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll LoadedModule[31]=C:\Program Files\Linphone\bin\bzrtp.dll LoadedModule[32]=C:\Program Files\Linphone\bin\xml2.dll LoadedModule[33]=C:\Program Files\Linphone\bin\srtp.dll LoadedModule[34]=C:\Program Files\Linphone\bin\gsm.dll LoadedModule[35]=C:\Program Files\Linphone\bin\opus.dll LoadedModule[36]=C:\Program Files\Linphone\bin\speex.dll LoadedModule[37]=C:\Program Files\Linphone\bin\speexdsp.dll LoadedModule[38]=C:\Program Files\Linphone\bin\avcodec-53.dll LoadedModule[39]=C:\Program Files\Linphone\bin\avutil-51.dll LoadedModule[40]=C:\Program Files\Linphone\bin\swscale-2.dll LoadedModule[41]=C:\Program Files\Linphone\bin\zlib.dll LoadedModule[42]=C:\Program Files\Linphone\bin\sqlite3.dll LoadedModule[43]=C:\Program Files\Linphone\bin\libsoup-2.4-1.dll LoadedModule[44]=C:\Program Files\Linphone\bin\libgcrypt-11.dll LoadedModule[45]=C:\Program Files\Linphone\bin\libgpg-error-0.dll LoadedModule[46]=C:\Program Files\Linphone\bin\libgio-2.0-0.dll LoadedModule[47]=C:\Program Files\Linphone\bin\libglib-2.0-0.dll LoadedModule[48]=C:\Program Files\Linphone\bin\intl.dll LoadedModule[49]=C:\Program Files\Linphone\bin\libgmodule-2.0-0.dll LoadedModule[50]=C:\Program Files\Linphone\bin\libgobject-2.0-0.dll LoadedModule[51]=C:\Program Files\Linphone\bin\libgthread-2.0-0.dll LoadedModule[52]=C:\Program Files\Linphone\bin\zlib1.dll LoadedModule[53]=C:\Windows\system32\DNSAPI.DLL LoadedModule[54]=C:\Program Files\Linphone\bin\libgnutls-26.dll LoadedModule[55]=C:\Program Files\Linphone\bin\libtasn1-3.dll LoadedModule[56]=C:\Program Files\Linphone\bin\libxml2-2.dll LoadedModule[57]=C:\Program Files\Linphone\bin\libgdk_pixbuf-2.0-0.dll LoadedModule[58]=C:\Program Files\Linphone\bin\libpng14-14.dll LoadedModule[59]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18834_none_72d38c5186679d48\gdiplus.dll LoadedModule[60]=C:\Program Files\Linphone\bin\libgdk-win32-2.0-0.dll LoadedModule[61]=C:\Program Files\Linphone\bin\libcairo-2.dll LoadedModule[62]=C:\Program Files\Linphone\bin\libfontconfig-1.dll LoadedModule[63]=C:\Program Files\Linphone\bin\libexpat-1.dll LoadedModule[64]=C:\Program Files\Linphone\bin\freetype6.dll LoadedModule[65]=C:\Windows\system32\MSIMG32.DLL LoadedModule[66]=C:\Program Files\Linphone\bin\libpango-1.0-0.dll LoadedModule[67]=C:\Program Files\Linphone\bin\libpangocairo-1.0-0.dll LoadedModule[68]=C:\Program Files\Linphone\bin\libpangoft2-1.0-0.dll LoadedModule[69]=C:\Program Files\Linphone\bin\libpangowin32-1.0-0.dll LoadedModule[70]=C:\Windows\system32\IMM32.DLL LoadedModule[71]=C:\Windows\system32\MSCTF.dll LoadedModule[72]=C:\Program Files\Linphone\bin\libgtk-win32-2.0-0.dll LoadedModule[73]=C:\Program Files\Linphone\bin\libatk-1.0-0.dll LoadedModule[74]=C:\Windows\system32\COMDLG32.DLL LoadedModule[75]=C:\Windows\system32\WINSPOOL.DRV LoadedModule[76]=C:\Windows\system32\WININET.dll LoadedModule[77]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll LoadedModule[78]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll LoadedModule[79]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll LoadedModule[80]=C:\Windows\system32\version.DLL LoadedModule[81]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll LoadedModule[82]=C:\Windows\system32\normaliz.DLL LoadedModule[83]=C:\Windows\system32\iertutil.dll LoadedModule[84]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll LoadedModule[85]=C:\Windows\system32\USERENV.dll LoadedModule[86]=C:\Windows\system32\profapi.dll FriendlyEventName=Stopped working ConsentKey=BEX AppName=linphone.exe AppPath=C:\Program Files\Linphone\bin\linphone.exe ----- Original Message ----- From: Ghislain MARY <[email protected]> To: [email protected] Cc: Sent: Tuesday, May 26, 2015 1:51 PM Subject: Re: [Linphone-users] linphone APPCRASH Hi, Thanks for the report. However we can not understand much with this information. What are you doing when the crash happens? Only starting the application? If that is the case, have you tried starting with a clean linphonerc? Cheers, Ghislain Le 26/05/2015 13:34, Vieri a écrit : > Hi, > > Both linphone and linphonec crash on a Windows 7 32-bit system. > > When running linphone.exe: > > Nombre del evento de problema: APPCRASH > Nombre de la aplicación: linphone.exe > Versión de la aplicación: 0.0.0.0 > Marca de tiempo de la aplicación: 55532595 > Nombre del módulo con errores: StackHash_4c0d > Versión del módulo con errores: 0.0.0.0 > Marca de tiempo del módulo con errores: 00000000 > Código de excepción: c0000005 > Desplazamiento de excepción: 8f640000 > Versión del sistema operativo: 6.1.7601.2.1.0.256.48 > Id. de configuración regional: 3082 > Información adicional 1: 4c0d > Información adicional 2: 4c0d4d78887f76d971d5d00f1f20a433 > Información adicional 3: 4c0d > Información adicional 4: 4c0d4d78887f76d971d5d00f1f20a433 > > When running linephonecsh.exe init: > > Nombre del evento de problema: APPCRASH > Nombre de la aplicación: linphoned.exe > Versión de la aplicación: 0.0.0.0 > Marca de tiempo de la aplicación: 5553259a > Nombre del módulo con errores: StackHash_4c0d > Versión del módulo con errores: 0.0.0.0 > Marca de tiempo del módulo con errores: 00000000 > Código de excepción: c0000005 > Desplazamiento de excepción: 8f5b0000 > Versión del sistema operativo: 6.1.7601.2.1.0.256.48 > Id. de configuración regional: 3082 > Información adicional 1: 4c0d > Información adicional 2: 4c0d4d78887f76d971d5d00f1f20a433 > Información adicional 3: 4c0d > Información adicional 4: 4c0d4d78887f76d971d5d00f1f20a433 > > > report.wer contains the following: > > Version=1 > EventType=APPCRASH > EventTime=130771132668744821 > ReportType=2 > Consent=1 > ReportIdentifier=3b3c5556-039a-11e5-a079-643150179afd > IntegratorReportIdentifier=3b3c5555-039a-11e5-a079-643150179afd > Response.type=4 > Sig[0].Name=Nombre de la aplicación > Sig[0].Value=linphone.exe > Sig[1].Name=Versión de la aplicación > Sig[1].Value=0.0.0.0 > Sig[2].Name=Marca de tiempo de la aplicación > Sig[2].Value=55532595 > Sig[3].Name=Nombre del módulo con errores > Sig[3].Value=StackHash_4c0d > Sig[4].Name=Versión del módulo con errores > Sig[4].Value=0.0.0.0 > Sig[5].Name=Marca de tiempo del módulo con errores > Sig[5].Value=00000000 > Sig[6].Name=Código de excepción > Sig[6].Value=c0000005 > Sig[7].Name=Desplazamiento de excepción > Sig[7].Value=8f640000 > DynamicSig[1].Name=Versión del sistema operativo > DynamicSig[1].Value=6.1.7601.2.1.0.256.48 > DynamicSig[2].Name=Id. de configuración regional > DynamicSig[2].Value=3082 > DynamicSig[22].Name=Información adicional 1 > DynamicSig[22].Value=4c0d > DynamicSig[23].Name=Información adicional 2 > DynamicSig[23].Value=4c0d4d78887f76d971d5d00f1f20a433 > DynamicSig[24].Name=Información adicional 3 > DynamicSig[24].Value=4c0d > DynamicSig[25].Name=Información adicional 4 > DynamicSig[25].Value=4c0d4d78887f76d971d5d00f1f20a433 > UI[2]=C:\Program Files\Linphone\bin\linphone.exe > UI[3]=linphone.exe dejó de funcionar > UI[4]=Windows puede buscar una solución en línea al problema. > UI[5]=Buscar una solución en línea y cerrar el programa > UI[6]=Buscar una solución en línea más tarde y cerrar el programa > UI[7]=Cerrar el programa > LoadedModule[0]=C:\Program Files\Linphone\bin\linphone.exe > LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll > LoadedModule[2]=C:\Windows\system32\kernel32.dll > LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll > LoadedModule[4]=C:\Windows\system32\SHELL32.dll > LoadedModule[5]=C:\Windows\system32\msvcrt.dll > LoadedModule[6]=C:\Windows\system32\SHLWAPI.dll > LoadedModule[7]=C:\Windows\system32\GDI32.dll > LoadedModule[8]=C:\Windows\system32\USER32.dll > LoadedModule[9]=C:\Windows\system32\LPK.dll > LoadedModule[10]=C:\Windows\system32\USP10.dll > LoadedModule[11]=C:\Program Files\Linphone\bin\linphone.dll > LoadedModule[12]=C:\Program Files\Linphone\bin\bellesip.dll > LoadedModule[13]=C:\Program Files\Linphone\bin\antlr3c.dll > LoadedModule[14]=C:\Windows\system32\WS2_32.dll > LoadedModule[15]=C:\Windows\system32\RPCRT4.dll > LoadedModule[16]=C:\Windows\system32\NSI.dll > LoadedModule[17]=C:\Program Files\Linphone\bin\MSVCR100.dll > LoadedModule[18]=C:\Program Files\Linphone\bin\polarssl.dll > LoadedModule[19]=C:\Windows\system32\ADVAPI32.dll > LoadedModule[20]=C:\Windows\SYSTEM32\sechost.dll > LoadedModule[21]=C:\Windows\system32\IPHLPAPI.DLL > LoadedModule[22]=C:\Windows\system32\WINNSI.DLL > LoadedModule[23]=C:\Program Files\Linphone\bin\mediastreamer_voip.dll > LoadedModule[24]=C:\Windows\system32\ole32.dll > LoadedModule[25]=C:\Windows\system32\OLEAUT32.dll > LoadedModule[26]=C:\Program Files\Linphone\bin\mediastreamer_base.dll > LoadedModule[27]=C:\Program Files\Linphone\bin\ortp.dll > LoadedModule[28]=C:\Windows\system32\WINMM.dll > LoadedModule[29]=C:\Windows\system32\MSVFW32.dll > LoadedModule[30]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll > LoadedModule[31]=C:\Program Files\Linphone\bin\bzrtp.dll > LoadedModule[32]=C:\Program Files\Linphone\bin\xml2.dll > LoadedModule[33]=C:\Program Files\Linphone\bin\srtp.dll > LoadedModule[34]=C:\Program Files\Linphone\bin\gsm.dll > LoadedModule[35]=C:\Program Files\Linphone\bin\opus.dll > LoadedModule[36]=C:\Program Files\Linphone\bin\speex.dll > LoadedModule[37]=C:\Program Files\Linphone\bin\speexdsp.dll > LoadedModule[38]=C:\Program Files\Linphone\bin\avcodec-53.dll > LoadedModule[39]=C:\Program Files\Linphone\bin\avutil-51.dll > LoadedModule[40]=C:\Program Files\Linphone\bin\swscale-2.dll > LoadedModule[41]=C:\Program Files\Linphone\bin\zlib.dll > LoadedModule[42]=C:\Program Files\Linphone\bin\sqlite3.dll > LoadedModule[43]=C:\Program Files\Linphone\bin\libsoup-2.4-1.dll > LoadedModule[44]=C:\Program Files\Linphone\bin\libgcrypt-11.dll > LoadedModule[45]=C:\Program Files\Linphone\bin\libgpg-error-0.dll > LoadedModule[46]=C:\Program Files\Linphone\bin\libgio-2.0-0.dll > LoadedModule[47]=C:\Program Files\Linphone\bin\libglib-2.0-0.dll > LoadedModule[48]=C:\Program Files\Linphone\bin\intl.dll > LoadedModule[49]=C:\Program Files\Linphone\bin\libgmodule-2.0-0.dll > LoadedModule[50]=C:\Program Files\Linphone\bin\libgobject-2.0-0.dll > LoadedModule[51]=C:\Program Files\Linphone\bin\libgthread-2.0-0.dll > LoadedModule[52]=C:\Program Files\Linphone\bin\zlib1.dll > LoadedModule[53]=C:\Windows\system32\DNSAPI.DLL > LoadedModule[54]=C:\Program Files\Linphone\bin\libgnutls-26.dll > LoadedModule[55]=C:\Program Files\Linphone\bin\libtasn1-3.dll > LoadedModule[56]=C:\Program Files\Linphone\bin\libxml2-2.dll > LoadedModule[57]=C:\Program Files\Linphone\bin\libgdk_pixbuf-2.0-0.dll > LoadedModule[58]=C:\Program Files\Linphone\bin\libpng14-14.dll > LoadedModule[59]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18834_none_72d38c5186679d48\gdiplus.dll > LoadedModule[60]=C:\Program Files\Linphone\bin\libgdk-win32-2.0-0.dll > LoadedModule[61]=C:\Program Files\Linphone\bin\libcairo-2.dll > LoadedModule[62]=C:\Program Files\Linphone\bin\libfontconfig-1.dll > LoadedModule[63]=C:\Program Files\Linphone\bin\libexpat-1.dll > LoadedModule[64]=C:\Program Files\Linphone\bin\freetype6.dll > LoadedModule[65]=C:\Windows\system32\MSIMG32.DLL > LoadedModule[66]=C:\Program Files\Linphone\bin\libpango-1.0-0.dll > LoadedModule[67]=C:\Program Files\Linphone\bin\libpangocairo-1.0-0.dll > LoadedModule[68]=C:\Program Files\Linphone\bin\libpangoft2-1.0-0.dll > LoadedModule[69]=C:\Program Files\Linphone\bin\libpangowin32-1.0-0.dll > LoadedModule[70]=C:\Windows\system32\IMM32.DLL > LoadedModule[71]=C:\Windows\system32\MSCTF.dll > LoadedModule[72]=C:\Program Files\Linphone\bin\libgtk-win32-2.0-0.dll > LoadedModule[73]=C:\Program Files\Linphone\bin\libatk-1.0-0.dll > LoadedModule[74]=C:\Windows\system32\COMDLG32.DLL > LoadedModule[75]=C:\Windows\system32\WINSPOOL.DRV > LoadedModule[76]=C:\Windows\system32\WININET.dll > LoadedModule[77]=C:\Windows\system32\Normaliz.dll > LoadedModule[78]=C:\Windows\system32\iertutil.dll > LoadedModule[79]=C:\Windows\system32\urlmon.dll > FriendlyEventName=Dejó de funcionar > ConsentKey=APPCRASH > AppName=linphone.exe > AppPath=C:\Program Files\Linphone\bin\linphone.exe > > > Any thoughts? > > Vieri > > _______________________________________________ > Linphone-users mailing list > [email protected] > https://lists.nongnu.org/mailman/listinfo/linphone-users _______________________________________________ Linphone-users mailing list [email protected] https://lists.nongnu.org/mailman/listinfo/linphone-users _______________________________________________ Linphone-users mailing list [email protected] https://lists.nongnu.org/mailman/listinfo/linphone-users
