Can you grab logs please? See https://wiki.linphone.org/wiki/index.php/Faq#I_have_a_problem._How_to_get_logs.2Ftools.2Fcontacts_to_troubleshoot_the_issue.3F if you need help about how to do it. Also please answer to the other questions to ease debugging.
Thanks, Gautier Pelloux-Prayer Software Engineer @ Belledonne Communications > On 05 Jan 2016, at 14:41, Andrea Guerra | MMT <[email protected]> wrote: > > Hi, > > thanks for your reply. > > I make the first phone call > then make a second phone call > Call 1 is now on hold > The transfer button is now active, I can select to transfer it to call 1. > I click but nothing happens, Call 1 is still on hold, I'm still on the line > with Call 2 > > I tried to transfer Call 1 to call 2, not working either. > > Kind regards, > > Andrea Guerra > > Hi, > > What is not working? Which step? What did you get instead? > > Cheers, > > Gautier Pelloux-Prayer > Software Engineer @ Belledonne Communications > >> On 05 Jan 2016, at 14:28, Andrea Guerra | MMT <[email protected]> wrote: >> >> Hi, >> >> how can I transfer a phone call? I tried the following procedure but it's >> not working: >> >> · Answer an incoming call or place an outbound call. Each call is >> shown on a tab beginning with Call #1. >> · Simply delete any text in the SIP address or phone number field on >> the top left hand corner of the Linphone window. >> · Enter the 4 digit extension number or 10 digit phone number into >> the SIP address or phone number you would like to transfer the call too. >> Press ENTER on your keyboard when finished. >> · This will automatically place Call #1 on hold and begin Call #2. >> · You may introduce yourself to Call #2 and ask for permission to >> transfer the call or simply continue to the next step to transfer the call. >> · Click the green Transfer button. You will be prompted to select >> the call you would like to Bridge. Select Call #1 from the list. >> · Call #1 has now been transferred to Call #2. Both calls should >> close and disappear from your screen automatically. >> >> what am I doing wrong? Is there something I should change in the settings? >> >> Thank you for your help, >> >> Andrea Guerra >> >> _______________________________________________ >> Linphone-users mailing list >> [email protected] >> https://lists.nongnu.org/mailman/listinfo/linphone-users > > > _______________________________________________ > Linphone-users mailing list > [email protected] > https://lists.nongnu.org/mailman/listinfo/linphone-users > > > _______________________________________________ > Linphone-users mailing list > [email protected] > https://lists.nongnu.org/mailman/listinfo/linphone-users _______________________________________________ Linphone-users mailing list [email protected] https://lists.nongnu.org/mailman/listinfo/linphone-users
