Indeed, there is a limitation of 16 characters max. This is a know issue we 
have to work on, but did not have the time to yet.

Or your problem is not related to password size at all?

Cheers,

Gautier Pelloux-Prayer
Software Engineer @ Belledonne Communications

> On 07 Jan 2016, at 21:38, Björn Berglund <[email protected]> wrote:
> 
> Two common issues may be:
> Mum lock miss
> Length of password - as you have a focus on secure password it happens that 
> field for entering password would allow you to enter a longer password than 
> allowed in the system, thus trunkating tour password. Try again and enter one 
> character less per attempt.
> 
> //Björn
> 
> Den 7 jan 2016 20:48 skrev "Celeste CrystalFaery" 
> <[email protected]>:
> Aloha...
> 
> I have run completely around this hampster-wheel at least 3 times just
> today.  I have an account. I login to the website. I change password.
> The webforms confirm my change of password. Subsequently I log out.
> Now I cannot log back in with either the old or new password.
> Linphone software cannot access sip service. I do a password reset.
> I take the now insecure password just e-mailed to me via a non
> encrypted communications channel, and with it I can login to
> the website, and with it the linphone software can access
> sip proxy service. Because password is insecure by having
> been compromised by e-mailing it unencrypted, it must be
> changed. I change the password on the website. I logout.
> I cannot log back in with either the old or new password.
> Linphone deauthenticates and wants correct password,
> neither old nor new password work. WTF?
> --
> Celeste CrystalFaery; +1(808)822-5272; sip:[email protected];
> All information and transactions are private between the parties,
> and are non negotiable.  All rights reserve without prejudice by
> Celeste CrystalFaery; http://CrystalFaeries.net/fae/celeste_who.html
> 
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