I'm experiencing this too from time to time. When there's some problem with registration (a temporary error), Linphone shows the login popup, but it doesn't place in the password field the current password for the user to just click "ok" or "retry". This is the actual issue.

The common behavior for most apps it to show the login popup prefilled with the current user/pass and the buttons Login and Cancel (Thunderbird shows Retry/Change pass/Cancel). If the user clicks Cancel, the app will try to login again after some time with the user/password unchanged. Linphone just deletes the current password on login failure requiring the user to retype it again.

*From:* Russell Treleaven
*Sent:* Saturday, February 24, 2018 23:21
*To:* Linphone-users
*Subject:* Re: [Linphone-users] Linphone forgets the password often lately

The only thing that happens without an action that requires authentication is registration. If registration failed 100% of the time then I would say the password that linphone stores is incorrect.
If it fails randomly then the issue may be at the provider.
If its not the provider then something interesting is going on.
Would need to see a log to investigate further.


On Sat, Feb 24, 2018 at 9:12 PM, Bryce Adams <[email protected] <mailto:[email protected]>> wrote:

   Hi Russell

   It just seems to pop up randomly, not after performing any action.

   Maybe it's something with my VOIP provider but I thought I would ask
   the group.

   It's not a big deal, just a bit annoying.

   Thanks

   Bryce

   On 25 February 2018 at 14:13, Russell Treleaven
   <[email protected] <mailto:[email protected]>> wrote:

       Does this happen when you
       register
       make a call
       send and instant message
       or some combination of the above?

       Is it just one domain that you are having problems with?



       On Sat, Feb 24, 2018 at 7:41 PM, Bryce Adams <[email protected]
       <mailto:[email protected]>> wrote:

           Hi Russell

           It comes up with the pop-up box saying it can't authenticate
           and I have to put the password in for it to work again.

           Thanks

           Bryce

           On 25 February 2018 at 11:03, Russell Treleaven
           <[email protected] <mailto:[email protected]>>
           wrote:

               How do you know it forgets your password?
               Does it remember the password after it forgets it
               without it being reset?


               On Sat, Feb 24, 2018 at 3:32 PM, Bryce Adams
               <[email protected] <mailto:[email protected]>> wrote:

                   HI

                   I am using Linphone Desktop 4.1.1 - Qt5.9.0 Core
                   3.12.0 on Mac OS High Sierra 10.13.3 and Linphone
                   often forgets my SIP account password lately.

                   Is anyone else having any issue?

                   Kind regards

                   Bryce Adams
                   New Zealand

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-- Sincerely,

               Russell Treleaven
               sip:[email protected]
               <mailto:sip%[email protected]>


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-- Sincerely,

       Russell Treleaven
       sip:[email protected]
       <mailto:sip%[email protected]>


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       [email protected] <mailto:[email protected]>
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--
Sincerely,

Russell Treleaven
sip:[email protected] <mailto:sip%[email protected]>



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