Hi,

I solved this by restarting my phone. It seems that changing the settings
for an account does not take effect immediately.

Did you encounter this problem as well?

Regards,
Shurbann Martes

*SHURBANN MARTES*
MANAGING CONSULTANT
[email protected]
JIVER TEAM
Emancipatie Boulevard 21
Willemstad, Curaçao
P.O. Box 3792
+5999 747 2342
<[email protected]> [email protected]
<http://www.ictual.com/> ictual.com <http://www.ictual.com/>

[image: Ictual] <http://staging.ictual.com/signature/signaturelink>

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On Mon, Mar 23, 2020 at 11:33 AM Shurbann Martes <[email protected]> wrote:

> Hi,
>
> The prefix setting field is empty, but I keep getting the +1 as a prefix,
> when I make the calls.
>
> I tried to quit Linphone, disable/enable the account nothing helps.
>
> Regards,
> Shurbann Martes
>
> *SHURBANN MARTES*
> MANAGING CONSULTANT
> [email protected]
> JIVER TEAM
> Emancipatie Boulevard 21
> Willemstad, Curaçao
> P.O. Box 3792
> +5999 747 2342
> <[email protected]> [email protected]
> <http://www.ictual.com/> ictual.com <http://www.ictual.com/>
>
> [image: Ictual] <http://staging.ictual.com/signature/signaturelink>
>
> Before printing, think about your responsibility and commitment to the
> ENVIRONMENT.
> ALERT: The information contained in this message is confidential and
> intended for the exclusive use of the recipient (s) or company (s) referred
> to above. If this has been received by an individual, we notify that its
> disclosure is prohibited by law and we request that the sender be
> communicated.
> Thank you.
>
>
> On Mon, Mar 23, 2020 at 10:55 AM Sylvain Berfini <
> [email protected]> wrote:
>
>> Hi,
>>
>> Indeed there is a way to remove the auto prefix.
>>
>> In your account settings, empty the "prefix" setting field.
>>
>> Cheers,
>> Le 23/03/2020 à 15:01, Shurbann Martes a écrit :
>>
>> Dear Linphone-users,
>>
>> I have installed Linphone Android version 4.2.3 on my Motorola G6 phone.
>> Everything works fine. I have only 1 SIP account connecting to our SIP
>> server here at the office.
>>
>> The only problem I have is the fact that I have to call using the i.e.
>> 100@domain-IP instead of 100. If I use the latter one, Linphone will
>> call +1100@domain-IP, in other words, it is adding (wrongly) a +1 in
>> front.
>>
>> Is there an option to remove the +1 that it is adding automatically when
>> I type 100 so that it will call 100@domain-IP.
>>
>> Thank you for your help.
>>
>> Regards,
>> Shurbann Martes
>>
>> _______________________________________________
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>>
>>
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