Nicolas, (First of all, I’m not sure it’s convenient to post your log file on a public mailing list…)
From your logs which I quickly looked at, it could be that there is a mismatch between AVPF settings between the client and the server. You may want to try disabling it. See the SIP 200 OK answer before this line: 2020-06-24 14:23:05:476 ERROR Incompatible SDP answer received, need to abort the call HTH && BR Germán > On 24 Jun 2020, at 17:14, Nicolas Estrangin <[email protected]> wrote: > > To Peio : > Installation of 4.2 version is ok this time after uninstalling properly the > older version. > My headphone is yet recognised. > I erased my account and created a new one using « settings/SIP accounts/Add > an account ». But nowhere I was asked to enter a password and I can’t send a > call anymore, neither receive one. > > Here are the logs: > https://www.linphone.org:444//tmp/5ef36c2e2504c_f6a28dd7009f444afaf3.gz > <https://www.linphone.org:444//tmp/5ef36c2e2504c_f6a28dd7009f444afaf3.gz> > > As of my account settings, here is what I have in this order (sorry, it’s in > French) : > Adresse SIP : sip:[email protected] <sip:[email protected]> > Adresse du serveur SIP : <sip:sip5.ovh.fr;transport=tls> > <sip:sip5.ovh.fr;transport=tls> > Durée d’enregistrement : 600 > Transport : TLS > Route : (empty) > Paramètres de contact : message-expires=604800 > Intervalle standard RTCP AVPF (sec) : 1 > « S’enregistrer » « Publier la présence » et « Activer AVPF » turned to on > « Activer ICE » turned to on > Serveur STUN/TURN : stun.voip.ovh.fr > Regards > > Nicolas > > > > Le 24/06/2020 à 15:44, [email protected] > <mailto:[email protected]> a écrit : >> Message: 1 >> Date: Wed, 24 Jun 2020 15:05:29 +0200 >> From: Peio Rigaux <[email protected]> >> <mailto:[email protected]> >> To: [email protected] <mailto:[email protected]> >> Subject: Re: [Linphone-users] Call cut instantly when sending a call >> / Head phone isn’t recognised >> Message-ID: >> <653d4c79-b92a-73f6-4627-8e4e7ab21...@belledonne-communications.com> >> <mailto:653d4c79-b92a-73f6-4627-8e4e7ab21...@belledonne-communications.com> >> Content-Type: text/plain; charset="utf-8" >> >> If the logs are right, you are still using the 4.1.1 version. >> >> Please ensure that you use the 4.2.0-alpha-90 in the "about" of the >> right menu and retry with the right version. I will then need the new >> logs if the issue still persists. >> >> You are using an OVH account instead of a sip.linphone.org account. >> >> Did you configure it with the assistant menu? >> >> Have you modified any of the default settings? >> >> Please ensure that the app is working with linphone accounts before >> trying external providers. >> >> Please show me the configuration pf your accounts in settings > accounts >>> pen icon. >> >> I see in the logs that you are using UDP. As stated in the best >> practices page >> <https://wiki.linphone.org/xwiki/wiki/public/view/Linphone/Good%20practices%20for%20using%20SIP/> >> >> <https://wiki.linphone.org/xwiki/wiki/public/view/Linphone/Good%20practices%20for%20using%20SIP/> >> in our wiki, we strongly recommend to use SIP TLS to avoid many issues >> with routers. >> >> >> Regards, >> >> Peio Rigaux >> Junior Software Engineer >> Belledonne Communications, the company behind Linphone >> Linphone.org <https://linphone.org/> <https://linphone.org/> >> >> Le 24/06/2020 à 14:29, Nicolas Estrangin a écrit : >>> Thanks for your answer Peio. I installed the new version: while >>> installing it, I had many error messages which approximately said « >>> Error while trying to open the file in writing mode ». I ignored for >>> all and successfully installed the app with all my contacts, etc. >>> >>> But I still have both problems... Here is the log of my tries (send a >>> call and receive one): >>> https://www.linphone.org:444//tmp/5ef3461bf2372_129ff59ea75f2bc04029.gz >>> <https://www.linphone.org:444//tmp/5ef3461bf2372_129ff59ea75f2bc04029.gz> >>> What kind of information about my configuration would you need? >>> >>> Regards >>> Nicolas >>> >>> Le 24/06/2020 à 13:52, Peio Rigaux a écrit : >>>> Hello. >>>> >>>> Don't worry, your english is clear. >>>> >>>> The version you are talking about is 3 years olds and lack a lot of >>>> fixes. >>>> >>>> Please try with the 4.2-alpha-90 available here. >>>> <https://www.linphone.org/snapshots/windows/app/> >>>> <https://www.linphone.org/snapshots/windows/app/> >>>> >>>> Download it, and enable logs in advanced tab of settings. >>>> >>>> If you have some issues with this new version, please send details >>>> about your configuration and logs. >>>> >>>> New desktop release will come soon (this week or next week). >>>> >>>> Regards >>>> >>>> Peio Rigaux >>>> Junior Software Engineer >>>> Belledonne Communications, the company behind Linphone >>>> Linphone.org <https://linphone.org/> <https://linphone.org/> >>>> >>>> Le 24/06/2020 à 11:23, Nicolas Estrangin a écrit : >>>>> Hi, >>>>> >>>>> I hope my English will be clear enough to explain my problems. I’m a >>>>> new user of Linphone on Windows 10 and I use « Desktop 4.1.1 - >>>>> Qt5.9.0 » « Core 3.12.0 » version of Linphone. I subscribed an OVH >>>>> account to send and receive some calls and I have two problems : >>>>> >>>>> * Linphone doesn’t recognise my headphones and although it’s >>>>> connected, the sound continues to come out from the computer’s >>>>> speakers. The headphone doesn’t appear in the audio parameters list. >>>>> * when I send a call (to my cellphone for example), instantly >>>>> after picking up the phone, it automatically hangs up. >>>>> >>>>> I can send some details about configuration if needed. >>>>> >>>>> Thanks in advance for your help. >>>>> >>>>> Best regards >>>>> Nicolas >>>>> >>>>> -- >>>>> Nicolas ESTRANGIN >>>>> Ingénieur d'études >>>>> Scop ENERTECH >>>>> 65 les Balcons de l'Amourier - 26160 Pont-de-Barret >>>>> /En raison de la crise du COVID, l'ensemble de nos équipes est en >>>>> télétravail, merci de privilégier le contact par courriel. >>>>> Pour ma part, je travaille en juin les lundis matin, mardis >>>>> après-midi, mercredis, jeudis et vendredis. >>>>> / *Ligne directe (si pas en déplacement) : 04 28 37 07 13 >>>>> * /Standard temporaire : 04 28 37 07 12 (remplace provisoirement >>>>> notre n° habituel). >>>>> Merci de votre compréhension. >>>>> / Site internet : _www.enertech.fr_ >>>>> Découvrez *LowCal*, nos bureaux Énergie 4 Carbone 2 >>>>> En bois-paille, low-tech, coût : 1 200 €HT/m²SHON >>>>> Plus d'information sur /_http://leblog.enertech.fr_/ >>>>> <http://leblog.enertech.fr_/> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Linphone-users mailing list >>>>> [email protected] <mailto:[email protected]> >>>>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>>>> <https://lists.nongnu.org/mailman/listinfo/linphone-users> >>> >>> _______________________________________________ >>> Linphone-users mailing list >>> [email protected] <mailto:[email protected]> >>> https://lists.nongnu.org/mailman/listinfo/linphone-users >>> <https://lists.nongnu.org/mailman/listinfo/linphone-users> >> -------------- next part -------------- >> An HTML attachment was scrubbed... >> URL: >> <https://lists.nongnu.org/archive/html/linphone-users/attachments/20200624/360df3f0/attachment.html> >> >> <https://lists.nongnu.org/archive/html/linphone-users/attachments/20200624/360df3f0/attachment.html> >> -------------- next part -------------- >> A non-text attachment was scrubbed... >> Name: 0x99D28356FED78143.asc >> Type: application/pgp-keys >> Size: 3220 bytes >> Desc: not available >> URL: >> <https://lists.nongnu.org/archive/html/linphone-users/attachments/20200624/360df3f0/attachment.key> >> >> <https://lists.nongnu.org/archive/html/linphone-users/attachments/20200624/360df3f0/attachment.key> >> -------------- next part -------------- >> A non-text attachment was scrubbed... >> Name: signature.asc >> Type: application/pgp-signature >> Size: 228 bytes >> Desc: OpenPGP digital signature >> URL: >> <https://lists.nongnu.org/archive/html/linphone-users/attachments/20200624/360df3f0/attachment.sig> >> >> <https://lists.nongnu.org/archive/html/linphone-users/attachments/20200624/360df3f0/attachment.sig> > > _______________________________________________ > Linphone-users mailing list > [email protected] > https://lists.nongnu.org/mailman/listinfo/linphone-users
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