Hello.
We tested on a Windows 7 and we couldn't reproduce the issue... Maybe the following things may help you : - Try to update your Graphical drivers (it might be a bug with opengl ) - Try to add this options to the executable launch "-platform windows:dpiawareness=" with either 0, 1 or 2 after the equal sign. Unfortunately, as Windows 7 isn't the latest version, we won't spend more time investigating this. Thanks for your interest in Linphone. Regards, Peio Rigaux Junior Software Engineer Belledonne Communications, the company behind Linphone Linphone.org <https://linphone.org/> Le 14/10/2020 à 11:04, Giuseppe Gelmi via Linphone-users a écrit : > Dear Ken, > > thank you for your answer but this does not help me :-( > > I forgot the information of OS, I'm using Windows 7 Professional SP1 > 64 bit on both (laptop and desktop). Laptop works, desktop doesn't. > > Has anyone ever encountered this problem? > > Ty > ------------------------------------------------------------------------ > > > > *Giuseppe > Gelmi > *Div. Qualità prodotto - Quality Control Division > > > +39 0346 750050 > giuseppe.ge...@comelit.it > <file://com-fs-01/aree_comuni/Firma/signature.html#> > www.comelitgroup.com <http://www.comelitgroup.com/> > > <http://www.comelitgroup.com/> > > > > ------------------------------------------------------------------------ > *Da:* Linphone-users > <linphone-users-bounces+giuseppe.gelmi=comelit...@nongnu.org> per > conto di Ken <al...@alphaomega.to> > *Inviato:* lunedì 12 ottobre 2020 20:15 > *A:* linphone-users@nongnu.org <linphone-users@nongnu.org> > *Oggetto:* Re: [Linphone-users] Request for assistance > > Good Luck! I've been trying to geet Linphone to work for 2 years with > no results... > > On Mon, Oct 12, 2020 at 08:50, Giuseppe Gelmi via Linphone-users > <linphone-users@nongnu.org> wrote: >> Dear Linphone developers, >> >> I updated Linphone from ver. 4.1.1 to 4.2.2 on my desktop PC. >> >> But the program doesn't work good, I have some graphic problems. As >> shown in the picture below, all the writings are unfocused. >> >> >> >> And, if I click for a popup, it doesn't appear and I see a black >> screen. See picture: >> >> >> >> The program works fine (I can have calls), but I do not understand >> the reason of the problem. >> >> I installed ver 4.2.2 on another desktop PC and the behavior is the >> same, and on a laptop where the program works fine. >> >> Maybe there is some differece between laptop and desktop PC but I >> can't find it. >> >> Please, can you send informations to solve the problem? There should >> be some program that must be updated (es. Java or something else)? >> >> Thank you >> >> Kind regards >> >> Giuseppe >> >> ------------------------------------------------------------------------ >> >> >> >> *Giuseppe >> Gelmi >> *Div. Qualità prodotto - Quality Control Division >> >> >> +39 0346 750050 >> giuseppe.ge...@comelit.it >> <file://com-fs-01/aree_comuni/Firma/signature.html#> >> www.comelitgroup.com >> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.comelitgroup.com&d=DwQFAw&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=0XDxRl8fHKw_DPNMC8SrDGsv2__1IMKEfAF1nXCuKDc&m=2EpgHUlqSdIWsVNqNFQNntczeDezg0y1AhbqJQ0NXIc&s=GJKGxn1xGgpOjIYsAl_-U8VFXfXi5At-6vIjcy6f7os&e=> >> >> >> >> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.comelitgroup.com_&d=DwMFAw&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=0XDxRl8fHKw_DPNMC8SrDGsv2__1IMKEfAF1nXCuKDc&m=2EpgHUlqSdIWsVNqNFQNntczeDezg0y1AhbqJQ0NXIc&s=AqcjYXQisVQoeAEG5wOFtWsBzeY7cX0NBvAy0nUsQP8&e=> >> >> >> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.comelitgroup.com_it-2Dit_cctv-2Dadvance-2Dla-2Dnuova-2Dgamma-2Ddi-2Dvideosorveglianza-2Dprofessionale-2Ddi-2Dcomelit&d=DwMFAw&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=0XDxRl8fHKw_DPNMC8SrDGsv2__1IMKEfAF1nXCuKDc&m=2EpgHUlqSdIWsVNqNFQNntczeDezg0y1AhbqJQ0NXIc&s=17GxrFhiTjZQOcZfP9d8JcAAZ7vqHj9VdqrNQ_Obes4&e=> >> >> NORME DI ACCESSO E DI COMPORTAMENTO PER ESTERNI >> <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.comelitgroup.com_it-2Dit_norme-2Daccesso-2Dcomportamento-2Desterni&d=DwMFAw&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=0XDxRl8fHKw_DPNMC8SrDGsv2__1IMKEfAF1nXCuKDc&m=2EpgHUlqSdIWsVNqNFQNntczeDezg0y1AhbqJQ0NXIc&s=ilnoHDs9nmd46ohdIZLnOWw_ldnNzeI5c8Pe-iaLyvg&e=> >> >> AVVISO DI CONFIDENZIALITÀ E PRIVACY >> Questo messaggio ed i suoi eventuali allegati possono contenere >> informazioni confidenziali, di proprietà, legalmente protette. È >> destinato all'utilizzo esclusivo del destinatario sopra indicato; la >> natura privata e la confidenzialità non sono modificati da eventuali >> errori di trasmissione, pur avendo il mittente assunto tutte le >> misure di sicurezza idonee e preventive per evitarli. Il trattamento >> dei dati ivi contenuti, e quelli che verranno forniti in risposta, è >> realizzato in conformità alla normativa sulla privacy Reg 679/2016, >> potrete prendere visione della informativa anche visitando il sito >> www.comelitgroup.com >> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.comelitgroup.com&d=DwQFAw&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=0XDxRl8fHKw_DPNMC8SrDGsv2__1IMKEfAF1nXCuKDc&m=2EpgHUlqSdIWsVNqNFQNntczeDezg0y1AhbqJQ0NXIc&s=GJKGxn1xGgpOjIYsAl_-U8VFXfXi5At-6vIjcy6f7os&e=> >> ovvero sulle app Comelit. Rispondendo alla presente mail dichiarate >> di aver preso visione della richiamata informativa e di aver prestato >> il consenso al trattamento dei dati personali. Se il messaggio non è >> a lei destinato, non deve utilizzarlo, diffonderlo, copiarlo con >> qualunque mezzo, o intraprendere azioni basandosi su di esso. Se ha >> ricevuto questo messaggio per errore, la preghiamo di volerlo >> distruggere (unitamente ad eventuali copie dello stesso e suoi >> allegati) e di volerci cortesemente informare del fatto scrivendo al >> mittente. >> CONFIDENTIALITY NOTICE AND PRIVACY >> This message and its attachments (if any) may contain confidential, >> proprietary or legally privileged information and it is intended only >> for the use of the addressee named above. No confidentiality or >> privilege is waived or lost by any erroneous transmission, despite >> having taken all the security and preventative measures to avoid it. >> The processing of personal data contained therein, and those that >> will be provided in response, is made in compliance with the privacy >> regulation Reg 679/2016, you can also read the information by >> visiting www.comelitgroup.com >> <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.comelitgroup.com&d=DwQFAw&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=0XDxRl8fHKw_DPNMC8SrDGsv2__1IMKEfAF1nXCuKDc&m=2EpgHUlqSdIWsVNqNFQNntczeDezg0y1AhbqJQ0NXIc&s=GJKGxn1xGgpOjIYsAl_-U8VFXfXi5At-6vIjcy6f7os&e=> >> or on Comelit apps. Responding to this email, you declare that you >> have read the aforementioned information and have given consent to >> the processing of personal data If you are not the intended recipient >> of this message, you are hereby notified that you must not use, >> disseminate, copy it in any form or take any action in reliance on >> it. If you have received this message in error, please, delete it >> (and any copies of it and attachment) and kindly inform the sender. > <https://www.comelitgroup.com/it-it/cctv-advance-la-nuova-gamma-di-videosorveglianza-professionale-di-comelit> > > NORME DI ACCESSO E DI COMPORTAMENTO PER ESTERNI > <https://www.comelitgroup.com/it-it/norme-accesso-comportamento-esterni> > > AVVISO DI CONFIDENZIALITÀ E PRIVACY > Questo messaggio ed i suoi eventuali allegati possono contenere > informazioni confidenziali, di proprietà, legalmente protette. È > destinato all'utilizzo esclusivo del destinatario sopra indicato; la > natura privata e la confidenzialità non sono modificati da eventuali > errori di trasmissione, pur avendo il mittente assunto tutte le misure > di sicurezza idonee e preventive per evitarli. Il trattamento dei dati > ivi contenuti, e quelli che verranno forniti in risposta, è realizzato > in conformità alla normativa sulla privacy Reg 679/2016, potrete > prendere visione della informativa anche visitando il sito > www.comelitgroup.com ovvero sulle app Comelit. Rispondendo alla > presente mail dichiarate di aver preso visione della richiamata > informativa e di aver prestato il consenso al trattamento dei dati > personali. Se il messaggio non è a lei destinato, non deve > utilizzarlo, diffonderlo, copiarlo con qualunque mezzo, o > intraprendere azioni basandosi su di esso. Se ha ricevuto questo > messaggio per errore, la preghiamo di volerlo distruggere (unitamente > ad eventuali copie dello stesso e suoi allegati) e di volerci > cortesemente informare del fatto scrivendo al mittente. > CONFIDENTIALITY NOTICE AND PRIVACY > This message and its attachments (if any) may contain confidential, > proprietary or legally privileged information and it is intended only > for the use of the addressee named above. No confidentiality or > privilege is waived or lost by any erroneous transmission, despite > having taken all the security and preventative measures to avoid it. > The processing of personal data contained therein, and those that will > be provided in response, is made in compliance with the privacy > regulation Reg 679/2016, you can also read the information by visiting > www.comelitgroup.com or on Comelit apps. Responding to this email, you > declare that you have read the aforementioned information and have > given consent to the processing of personal data If you are not the > intended recipient of this message, you are hereby notified that you > must not use, disseminate, copy it in any form or take any action in > reliance on it. If you have received this message in error, please, > delete it (and any copies of it and attachment) and kindly inform the > sender. > > _______________________________________________ > Linphone-users mailing list > Linphone-users@nongnu.org > https://lists.nongnu.org/mailman/listinfo/linphone-users
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