Thank you so much for the detailed response. You are correct, I installed Linphone from the Ubuntu App Center which is Ubuntu's recommendation. The version is Desktop 5.0.2 - Qt5.15.13 Core 5.2.0 and the installation did not call for any dependencies. I did post my issue in the askUbuntu community forum but received little response. I am going to follow your links, and install the newer version and I will report back what happens tomorrow.
On Mon, Jun 16, 2025 at 4:33 PM J.H. <[email protected]> wrote: > I think in any case, you need to give a little more detail, like which > version of linphone, and installed how/from which source, perhaps also > about the platform, e.g. output of uname -a in a terminal. > > At the moment, Linphone would give you > Linphone-6.0.0-CallEdition-x86_64.AppImage, a self-contained, > distribution-independent linux binary package for the x86_64 architecture, > that is, most modern Intel and AMD processor powered PCs and laptops, via > the https://download.linphone.org/releases/linux/latest_app download > link, and they'd probably be most interested in helping you troubleshoot > that version. > > Ubuntu, on the other hand, would currently give you linphone 5.2.0-4, > split up into a bunch of packages, with liblinphone++11t64 (source: > https://packages.ubuntu.com/search?keywords=linphone&searchon=names&suite=noble§ion=all > , > but Ubuntu would want you to use the package manager, not the website, i.e. > Software Center, synaptic, or apt in a terminal, to install). If (and only > if) you went or go the Ubuntu way, then you could also ask Ubuntu support. > Personally, I'd start here: https://web.libera.chat/gamja/?#ubuntu , > choose any Nickname that isn't in use (you'll see when you try to connect). > > Ubuntu's support options are confusingly many, and so are the places where > threads about the same problem could already exist, but one that would look > loosely similar, is this one: > https://bugs.launchpad.net/ubuntu/+source/linphone-desktop/+bug/1947005 . > It's old and for an old version, but open afaict, and my takeaway from it, > is that one thing to try (no promise, but nothing to lose trying), is: at > the display manager (the graphical login screen), look if there is a choice > between session types that use Wayland and X11, respectively, as the > display server, and pick the *other* type you did *not* try yet, i.e. > probably switch from Wayland to X11. You don't need to reboot for this: Log > Out should be enough. > > Looking forward to hearing how it goes, and having more exact info if the > problem decides to not go away that easily > > J. > > On June 16, 2025 7:08:55 PM GMT+01:00, Barry Hohstadt < > [email protected]> wrote: >> >> Hello group, >> I installed Linphone on Linux Ubuntu 24.04. When I open Linphone there is >> only a page for contacts. There is no sidebar, no calls tab, nothing. There >> is no way I can make a call. It seems the installation is incomplete. Maybe >> it is not compatible with my version of Ubuntu? I was able to enter >> settings and add my SIP account information. But I cannot do anything else. >> Thank you, >> Barry >> > _______________________________________________ > Linphone-users mailing list > [email protected] > https://lists.nongnu.org/mailman/listinfo/linphone-users >
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