>
>
>>> Are your support users prevented from this command?
>>> sudo /bin/bash
>>>
>>
> Are they?
>
>
Can't really say since what I described was implemented long ago and may not
even be used now..
But - no they weren't - neither were they prevented from 'su -' or the other
hundreds of ways you might get access to a shell.   The support id could not
be logged into directly - you could only su to it..  which does give some
indication of 'who' in the logs .. but admittedly could be a messy audit
trail.

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